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~isPartOf:"Benchmarking : an international journal ; BIJ"
~isPartOf:"International journal of hospitality management"
~person:"Joo, Seong-Jong"
~person:"Josiassen, Alexander"
~subject:"Performance-Messung"
~subject:"Willingness to pay"
~type_genre:"Aufsatz in Zeitschrift"
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Performance-Messung
Willingness to pay
Performance measurement
8
Firm performance
6
Unternehmenserfolg
6
Benchmarking
5
Data envelopment analysis
4
Data-Envelopment-Analyse
4
Hotel industry
3
Hotellerie
3
Beziehungsmarketing
2
Hotel performance
2
Lieferkette
2
Logistics provider
2
Logistikdienstleister
2
Relationship marketing
2
Supply chain
2
Agglomeration effect
1
Agglomerationseffekt
1
Beschwerdemanagement
1
Business performance
1
CRM dimensions
1
Complaint management
1
Consumer behaviour
1
Customer complaints
1
Customer satisfaction
1
Dienstleistungsqualität
1
Efficiency
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Effizienz
1
Einkommenselastizität der Nachfrage
1
Einzelhandel
1
Equity model
1
Estimation
1
Globalisierung
1
Globalization
1
Hotel
1
Income elasticity of demand
1
International diversity
1
International intensity
1
Internationalization
1
Konsumentenverhalten
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Aufsatz in Zeitschrift
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8
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Joo, Seong-Jong
Josiassen, Alexander
Heo, Cindy Yoonjoung
4
Min, Ho-key
4
Sainaghi, Ruggero
4
Assaf, A. Georges
3
Baggio, Rodolfo
3
Elbanna, Said
3
Gunasekaran, Angappa
3
Han, Heesup
3
Mahapatra, Siba Sankar
3
Phillips, Paul
3
Bufquin, Diego
2
Chandran, V G R
2
D'Angella, Francesca
2
Das, Manik Chandra
2
Galetzka, Mirjam
2
Guix, Mireia
2
Hodari, Demian
2
Iazzolino, Gianpaolo
2
Joshi, Rakesh
2
Kamble, Sachin
2
Kamel, Hany
2
Keebler, James S.
2
Kim, Woo Gon
2
Kizildag, Murat
2
Laise, Domenico
2
Lee, Seoki
2
Marraro, Laura
2
Mattila, Anna S.
2
Mauri, Aurelio
2
Meybodi, Mohammad Z.
2
Molina Azorín, José Francisco
2
Park, Jeong-Yeol
2
Pereira-Moliner, Jorge
2
Pruyn, Ad
2
Rahman, Imran
2
Raut, Rakesh
2
Ren, Shuang
2
Saen, Reza Farzipoor
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Benchmarking : an international journal ; BIJ
International journal of hospitality management
International journal of logistics systems and management
2
International journal of quality & reliability management
1
International journal of services and operations management : IJSOM
1
Journal of air transport management
1
Journal of consumer behaviour : an international research review
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
8
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1
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8
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1
Internationalization and hotel performance : agglomeration-related moderators
Woo, Linda
;
Assaf, A. Georges
;
Josiassen, Alexander
; …
- In:
International journal of hospitality management
82
(
2019
),
pp. 48-58
Persistent link: https://www.econbiz.de/10012121392
Saved in:
2
Benchmarking public school performance by unionized status
Overton, Kathleen
;
Joo, Seong-Jong
;
Stoeberl, Philipp A.
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1626-1642
Persistent link: https://www.econbiz.de/10011547987
Saved in:
3
The effects of customer voice on hotel performance
Assaf, A. Georges
;
Josiassen, Alexander
;
Cvelbar, …
- In:
International journal of hospitality management
44
(
2015
),
pp. 77-83
Persistent link: https://www.econbiz.de/10010501234
Saved in:
4
CRM and the bottom line : do all CRM dimensions affect firm performance?
Josiassen, Alexander
;
Assaf, A. Georges
;
Cvelbar, …
- In:
International journal of hospitality management
36
(
2014
),
pp. 130-136
Persistent link: https://www.econbiz.de/10010239305
Saved in:
5
Benchmarking the performance of department stores within an income elasticity of demand perspective
Mhatre, Nehal
;
Joo, Seong-Jong
;
Lee, C. Christopher
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
2
,
pp. 205-217
Persistent link: https://www.econbiz.de/10010258266
Saved in:
6
Measuring the longitudinal performance of 3PL branch operations
Joo, Seong-Jong
;
Keebler, James S.
;
Hanks, Sue
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
2
,
pp. 251-262
Persistent link: https://www.econbiz.de/10009729964
Saved in:
7
Measuring and benchmarking the performance of coffee stores for retail operations
Joo, Seong-Jong
;
Stoeberl, Philipp A.
;
Fitzer, Kristin
- In:
Benchmarking : an international journal ; BIJ
16
(
2009
)
6
,
pp. 741-753
Persistent link: https://www.econbiz.de/10009526449
Saved in:
8
Benchmarking third-party logistics providers using data envelopment analysis : an update
Min, Ho-key
;
Joo, Seong-Jong
- In:
Benchmarking : an international journal ; BIJ
16
(
2009
)
5
,
pp. 572-587
Persistent link: https://www.econbiz.de/10009526460
Saved in:
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