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~isPartOf:"Benchmarking : an international journal ; BIJ"
~isPartOf:"Journal of operations management"
~person:"Dobrzykowski, David D."
~person:"Golmohammadi, Davood"
~source:"econis"
~subject:"AHP approach"
~subject:"Dienstleistungsqualität"
~subject:"Indien"
~subject:"Patient safety"
~subject:"USA"
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Benchmarking : an international journal ; BIJ
Journal of operations management
International journal of production economics
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Examining pathways to safety and financial performance in hospitals : a study of lean in professional service operations
Dobrzykowski, David D.
;
McFadden, Kathleen L.
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 39-51
Persistent link: https://www.econbiz.de/10011492306
Saved in:
2
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
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