Examining pathways to safety and financial performance in hospitals : a study of lean in professional service operations
Year of publication: |
March 2016
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Authors: | Dobrzykowski, David D. ; McFadden, Kathleen L. ; Vonderembse, Mark A. |
Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 42/43.2016, p. 39-51
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Subject: | Lean | Patient safety | Financial performance | Professional services operations | Hospital operations | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Lean Production | Lean production | Qualitätsmanagement | Quality management | Lean Management | Lean management | Prozessmanagement | Business process management | Krankenhausfinanzierung | Hospital financing | Unternehmenserfolg | Firm performance |
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