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Quality management
66
Qualitätsmanagement
66
Benchmarking
34
Dienstleistungsqualität
18
Service quality
18
Performance measurement
12
Performance-Messung
12
AHP approach
10
AHP-Verfahren
10
India
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Continuous improvement
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Higher education institution
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Multi-criteria analysis
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Dienstleistungssektor
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67
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Miguel, Paulo Augusto Cauchick
4
Andrietta, João Marcos
2
Attri, Rajesh
2
Gotzamani, Katerina
2
Joshi, Rakesh
2
Medeiros, Denise Dumke de
2
Psomas, Evangelos
2
Singh, Bikram Jit
2
Sweis, Rateb J.
2
Tsiotras, George
2
Abdel-Aziz AlSaleh, Noor
1
Abusa, Fuzi M.
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Adebanjo, Dotun
1
Adewunmi, Yewande Adetoro
1
Ahmad, Mohammad Munir
1
Ahmed, Shamsuddin
1
Al-Ghawi, Hala Jamal
1
Al-Zu'bi, Zu'bi M. F.
1
Ali, Sadia Samar
1
Amagoh, Francis
1
Anuar, Afdiman
1
Aquino, Andre Tavares de
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Asif, Muhammad
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Azgaldov, Garry G.
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Bagodi, Virupaxi
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Batista, Deise Araújo de
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Bhatti, Muhammad Awais
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Bhupender Singh
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Boateng-Okrah, Ernest
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Brombacher, Aarnout C.
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Bullington, Kimball
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Burli, Shivakumar
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Calarge, Felipe Araújo
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Cappelli, Lucio
1
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1
Chai, Kah Hin
1
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Benchmarking : an international journal ; BIJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
529
International journal of productivity and quality management : IJPQM
457
The TQM journal : the international review of organizational improvement
417
International journal of quality & reliability management
396
International journal of production research
353
Total quality management & business excellence
246
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
174
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
International journal of business excellence
80
SpringerLink / Bücher
74
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
43
Beiträge zur Hochschulpolitik
42
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Cogent business & management
36
Springer eBook Collection
36
Management science : journal of the Institute for Operations Research and the Management Sciences
34
International journal of business excellence : IJBEX
33
A Productivity Press book
32
European research studies
32
Gabler Edition Wissenschaft
32
Six Sigma in der Finanzbranche
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
67
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11
Performance analysis of supplier development programs
Kumar, C. V. Sunil
;
Routroy, Srikanta
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
2
,
pp. 488-510
Persistent link: https://www.econbiz.de/10011626211
Saved in:
12
The impact of quality management practices on performance : an empirical study
Patyal, Vishal Singh
;
Koilakuntla, Maddulety
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
2
,
pp. 511-535
Persistent link: https://www.econbiz.de/10011626214
Saved in:
13
The excellence quest : a study of
business
excellence
award-winning organizations in UAE
Lasrado, Flevy
;
Uzbeck, Christopher
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
3
,
pp. 716-734
Persistent link: https://www.econbiz.de/10011705001
Saved in:
14
Lean implementation and process approach : an exploratory study
Rymaszewska, Anna
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
5
,
pp. 1122-1137
Persistent link: https://www.econbiz.de/10011742680
Saved in:
15
Supply chain practices and performance : the indirect effects of supply chain integration
Veera Pandiyan Kaliani Sundram
;
Chandran, V G R
; …
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
6
,
pp. 1445-1471
Persistent link: https://www.econbiz.de/10011540757
Saved in:
16
A qualitative investigation of benchmarking barriers in Nigeria
Adewunmi, Yewande Adetoro
;
Koleoso, Hikmot
;
Omirin, Modupe
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1677-1696
Persistent link: https://www.econbiz.de/10011548030
Saved in:
17
Service quality dimensions and customer satisfaction in a Brazilian university context
Eberle, Luciene
;
Milan, Gabriel Sperandio
;
Dorion, Eric
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1697-1716
Persistent link: https://www.econbiz.de/10011548039
Saved in:
18
Multicriteria model for selecting TQM consultancy and certification services
Aquino, Andre Tavares de
;
Melo, Renata Maciel de
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1736-1750
Persistent link: https://www.econbiz.de/10011548055
Saved in:
19
Benchmarking construction industry, company and project performance by participants' evaluation
Kärnä, Sami
;
Junnonen, Juha-Matti
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 2092-2108
Persistent link: https://www.econbiz.de/10011548321
Saved in:
20
Mapping the linkage between Organizational Culture and TQM : the case of Indian auto component industry
Sinha, Neena
;
Garg, Ajay K.
;
Dhingra, Sanjay
;
Dhall, Neelam
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
1
,
pp. 208-235
Persistent link: https://www.econbiz.de/10011528556
Saved in:
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