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~isPartOf:"Betriebswirtschaftslehre für Technologie und Innovation"
~isPartOf:"International journal of innovation management"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim"
~subject:"Deutschland"
~subject:"Innovationsmanagement"
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Search: subject:"Beziehungsmanagement"
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Deutschland
Innovationsmanagement
Beziehungsmarketing
168
Relationship marketing
168
Consumer behaviour
84
Konsumentenverhalten
84
Customer satisfaction
76
Kundenzufriedenheit
76
Dienstleistungsqualität
59
Service quality
59
Hotel industry
38
Hotellerie
38
Germany
28
Gastronomie
22
Restaurant industry
22
Brand management
21
Innovation management
21
Markenführung
21
Brand image
19
Markenimage
19
Beschwerdemanagement
18
Complaint management
18
Theorie
16
Theory
16
Viral marketing
16
Virales Marketing
16
Customer integration
15
Innovation
15
Kundenintegration
15
customer loyalty
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loyalty
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Social Web
13
Social web
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Confidence
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Gastgewerbe
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Hospitality industry
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Vertrauen
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German
23
English
20
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Bauer, Hans H.
10
Homburg, Christian
8
Hammerschmidt, Maik
5
Bartl, Michael
2
Falk, Tomas
2
Fürst, Andreas
2
Hahn, Olaf
2
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2
Koschate, Nicole
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Kuester, Sabine
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Steinhoff, Fee
2
Stock-Homburg, Ruth
2
Al-Mamun, Abdullah
1
Albers, Sönke
1
Anning-Dorson, Thomas
1
Augustin, Ina
1
Bertram, Matthias
1
Brem, Alexander
1
Buur, Jacob
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Donnevert, Tobias
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Elmas, Ö.
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Jahanshahi, Asghar Afshar
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Keller, Thomas
1
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Betriebswirtschaftslehre für Technologie und Innovation
International journal of innovation management
Journal of hospitality marketing & management
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
SpringerLink / Bücher
113
Gabler Edition Wissenschaft
62
Springer eBook Collection / Business and Economics
47
Journal of business research : JBR
26
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
21
Europäische Hochschulschriften / 5
20
Industrial marketing management : the international journal for industrial and high-tech firms
19
Die Bank
18
Hamburger Schriften zur Marketingforschung
17
Neue betriebswirtschaftliche Forschung : Nbf
17
Handelsforschung
15
Jahrbuch der Absatz- und Verbrauchsforschung
15
Wirtschaftswissenschaft
15
Kundenorientierung im Touristikmanagement
14
Berichte aus der Betriebswirtschaft
13
Gabler-Edition Wissenschaft
13
The journal of business & industrial marketing
13
Research
12
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
12
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
11
Basler Schriften zum Marketing
10
Die Betriebswirtschaft : DBW
10
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
10
Kundenbeziehungen im Dienstleistungsbereich
10
Schriftenreihe Marketing, Management
10
DUV / Wirtschaftswissenschaft
9
Gabler Research
9
Journal of business economics : JBE
9
Journal of open innovation : technology, market, and complexity
9
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
9
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
8
Harvard-Business-Manager : das Wissen der Besten
8
Marketing : ZFP ; journal of research and management
8
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
8
Arbeitspapier / Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
7
Customer Relationship Management : kundenorientiertes Management im Spannungsfeld von Datenschutz, Verbraucherschutz und Wettbewerbsrecht
7
Gabler Edition Wissenschaft / Kundenmanagement & Electronic Commerce
7
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ECONIS (ZBW)
43
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1
Effects of customer relationship management on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
2
Impact of customization and innovation on hospitality firms' performance
Tweneboah-Koduah, Ernest Yaw
;
Anning-Dorson, Thomas
; …
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 106-120
Persistent link: https://www.econbiz.de/10012256120
Saved in:
3
Supplier contribution to buyer innovativeness : the influence of customer attractiveness and strategic fit
Steenstra, Nico D. A.
;
Gelderman, Cees J.
;
Schijns, Jos …
- In:
International journal of innovation management
24
(
2020
)
2
,
pp. 2050016-1-2050016-22
Persistent link: https://www.econbiz.de/10012251326
Saved in:
4
The effects of customer capital on customer response speed and innovativeness : the mediating role of marketing capability
Jahanshahi, Asghar Afshar
;
Nawaser, Khaled
;
Brem, Alexander
- In:
International journal of innovation management
23
(
2019
)
6
,
pp. 1950058-1-25
Persistent link: https://www.econbiz.de/10012098635
Saved in:
5
Strategic orientations, the mediating effect of absorptive capacity and innovation : a study among Malaysian manufacturing SMEs
Al-Mamun, Abdullah
;
Syed Ali Fazal
;
Mohiuddin, Muhammad
; …
- In:
International journal of innovation management
23
(
2019
)
2
,
pp. 1950016-1-25
Persistent link: https://www.econbiz.de/10012009045
Saved in:
6
Investigating antecedents and stage-specific effects of customer integration intensity on new product success
Schuhmacher, Monika C.
;
Kuester, Sabine
;
Hanker, Anna-Lena
- In:
International journal of innovation management
22
(
2018
)
4
,
pp. 1850032-1-36
Persistent link: https://www.econbiz.de/10011861624
Saved in:
7
Effects of customer knowledge management and customer orientation on innovation capacity and marketing results in SMEs : the mediating role of innovation orientation
Fidel, Pilar
;
Schlesinger, Walesska
;
Emilo, Esposito
- In:
International journal of innovation management
22
(
2018
)
7
,
pp. 1850055-1-26
Persistent link: https://www.econbiz.de/10011936252
Saved in:
8
Customer participation in services and its effect on employee innovative behavior
Li, Minglong
;
Hsu, Cathy H. C.
- In:
Journal of hospitality marketing & management
26
(
2017
)
2
,
pp. 164-185
Persistent link: https://www.econbiz.de/10011669773
Saved in:
9
How complaining customers make companies listen and influence product development
Christiansen, John K.
;
Gasparin, Marta
;
Varnes, Claus
; …
- In:
International journal of innovation management
20
(
2016
)
1
,
pp. 1650001-1-31
Persistent link: https://www.econbiz.de/10011472468
Saved in:
10
Customer-induced interactions and innovation in professional services : the case of software customisation
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Bertram, Matthias
- In:
International journal of innovation management
19
(
2015
)
2
,
pp. 1-30
Persistent link: https://www.econbiz.de/10011309445
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