//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Borders in service : enactments of nationhood in transnational call centres"
~isPartOf:"International employment relations review"
~isPartOf:"The journal of services marketing"
~language:"eng"
~subject:"Arbeitsbedingungen"
~subject:"Arbeitsmobilität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Callcenter"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Arbeitsbedingungen
Arbeitsmobilität
Call centre
26
Callcenter
26
Transnationalism
6
Australia
5
Australien
5
Dienstleistungsqualität
4
Service quality
4
Beziehungsmarketing
3
Consumer behaviour
3
India
3
Indien
3
Konsumentenverhalten
3
Relationship marketing
3
USA
3
United States
3
Arbeitskräfte
2
Auslandsverlagerung
2
Betriebliches Bildungsmanagement
2
Customer service
2
Employer-provided training
2
Kundenservice
2
Labour mobility
2
Neuseeland
2
New Zealand
2
Offshoring
2
Stress
2
Work stress
2
Workforce
2
Americans
1
Amerikaner
1
Arbeitsorganisation
1
Arbeitszufriedenheit
1
Beschwerdemanagement
1
Betriebliches Informationssystem
1
Border region
1
Burnout
1
Business intelligence system
1
Comparison
1
more ...
less ...
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
Author
All
Ashill, Nicholas J.
1
Budhwar, Pawan S.
1
Carruthers, Janet
1
Connell, Julia
1
Harvey, Helen
1
Malhotra, Neeru
1
Mukherjee, Avinandan
1
Rod, Michel
1
Thirkell, Peter
1
Varma, Arup
1
more ...
less ...
Published in...
All
Borders in service : enactments of nationhood in transnational call centres
International employment relations review
The journal of services marketing
New technology, work and employment
4
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
3
The international journal of human resource management
3
The next available operator : managing human resources in Indian business process outsourcing industry
3
Human relations
2
International journal of intelligent enterprise : IJIE
2
Journal of vocational behavior
2
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
2
Routledge studies in business organizations and networks
2
Work and life in the global economy : a gendered analysis of service work
2
Administrative Sciences : open access journal
1
Asia Pacific journal of human resources : APJHR
1
British journal of industrial relations : BJIR ; an international journal of employment relations
1
Employee relations
1
European journal of industrial relations
1
Examining job satisfaction : causes, outcomes, and comparative differences
1
Globalisation, company strategies and quality of working life in Europe : [... presented at the European Conference on "Globalisation, Company Strategies and Quality of Working Life in Europe" which was held from 19th to 21st June 2003 in Bologna]
1
Handbook of employment and society : working space
1
ILR review : the journal of work and policy
1
Industrial relations : a journal of economy & society
1
Institutions, production, and working life
1
International advances in economic research : IAER ; an official publication of the International Atlantic Economic Society
1
International journal of contemporary hospitality management
1
International journal of services technology and management
1
International journal of services technology and management : IJSTM
1
International labour review
1
Journal of Asia Business Studies
1
Journal of business communication : JBC
1
Journal of career development
1
Journal of risk and financial management : JRFM
1
Journal of service management
1
Journal of strategic marketing
1
Journal of the European Economic Association : JEEA
1
Labour & development
1
New ethnographies
1
Problems and perspectives in management : PPM ; international research journal
1
Routledge Studies in Business Organizations and Networks
1
SA journal of human resource management : SAJHRM
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Insights into the Indian call centre industry : can internal marketing help tackle high employee turnover?
Budhwar, Pawan S.
;
Varma, Arup
;
Malhotra, Neeru
; …
- In:
The journal of services marketing
23
(
2009
)
5
,
pp. 351-362
Persistent link: https://www.econbiz.de/10009525728
Saved in:
2
Job resourcefulness, symptoms of burnout and service recovery performance : an examination of call centre frontline employees
Ashill, Nicholas J.
;
Rod, Michel
;
Thirkell, Peter
; …
- In:
The journal of services marketing
23
(
2009
)
5
,
pp. 338-350
Persistent link: https://www.econbiz.de/10009525730
Saved in:
3
Call centres and labour turnover : do HRM practices make a difference?
Connell, Julia
;
Harvey, Helen
- In:
International employment relations review
10
(
2004
)
2
,
pp. 49-65
Persistent link: https://www.econbiz.de/10003127964
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->