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~isPartOf:"Business process management journal"
~isPartOf:"International journal of economics and financial issues : IJEFI"
~isPartOf:"Journal of financial services marketing : JFSM"
~subject:"Service quality"
~type_genre:"Collection of articles of several authors"
~type_genre:"Conference paper"
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Service quality
Consumer behaviour
11
Customer satisfaction
11
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11
Kundenzufriedenheit
11
Dienstleistungsqualität
7
Beziehungsmarketing
4
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4
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3
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American customer satisfaction index
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British Muslims
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Collection of articles of several authors
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36
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36
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7
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Abdullrahim, Najat
1
Abu Bakar bin Abdul Hamid
1
Agyapong, Gloria Kakrabah-Quarshie
1
Awasthi, Anjali
1
Camgöz-Akdağ, Hatice
1
Ergin, K. Nazlı
1
Imer, H. Pınar
1
Jabeen, Samrena
1
Karout, Racha
1
Robson, Julie
1
Thomas, Ashish
1
Ur Rehman, Saif
1
Wantara, Pribanus
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Yalley, Andrews A.
1
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Business process management journal
International journal of economics and financial issues : IJEFI
Journal of financial services marketing : JFSM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
The TQM journal : the international review of organizational improvement
6
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
International journal of quality and service sciences
3
Journal of service theory and practice
3
The service industries journal
3
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
2
Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
2
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
2
Research in transportation economics
2
Schriften zu Tourismus und Freizeit
2
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
Development, Growth and Finance of Organizations from an Eastern European Context : the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)
1
Erfurter Hefte zum angewandten Marketing
1
Information technology and management
1
Journal of business research : JBR
1
Journal of economic development
1
Journal of revenue and pricing management
1
Managing service quality : MSQ ; an international journal
1
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
1
Psychology & marketing
1
Reinventing management strategies : the design for future ; issues in marketing and finance
1
Remodelling Businesses for Sustainable Development : 2nd International Conference on Modern Trends in Business, Hospitality, and Tourism, Cluj-Napoca, Romania, 2022
1
South Asian journal of management : SAJM
1
Studienreihe Messemanagement
1
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
1
The international review of retail, distribution and consumer research
1
Zukunft verantwortungsvoll gestalten : Forschungsforum der österreichischen Fachhochschulen 2021
1
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ECONIS (ZBW)
7
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7
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date (oldest first)
1
Switching intentions : a case of Saudi Arabian hypermarkets
Jabeen, Samrena
;
Abu Bakar bin Abdul Hamid
;
Ur Rehman, Saif
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 215-222
Persistent link: https://www.econbiz.de/10011661399
Saved in:
2
Multivariate hybrid pathways for creating exceptional customer experiences
Thomas, Ashish
- In:
Business process management journal
23
(
2017
)
4
,
pp. 822-829
Persistent link: https://www.econbiz.de/10011723281
Saved in:
3
The relationships among service quality, customer satisfaction, and customer loyalty in library services
Wantara, Pribanus
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 264-269
Persistent link: https://www.econbiz.de/10011661417
Saved in:
4
Improving software quality using Six Sigma DMAIC-based approach : a case study
Karout, Racha
;
Awasthi, Anjali
- In:
Business process management journal
23
(
2017
)
4
,
pp. 842-856
Persistent link: https://www.econbiz.de/10011723300
Saved in:
5
Measuring service quality in Ghana : a crossvergence cultural perspective
Yalley, Andrews A.
;
Agyapong, Gloria Kakrabah-Quarshie
- In:
Journal of financial services marketing : JFSM
22
(
2017
)
2
,
pp. 43-53
Persistent link: https://www.econbiz.de/10011752995
Saved in:
6
The importance of service quality in British Muslim's choice of an Islamic or non-Islamic bank account
Abdullrahim, Najat
;
Robson, Julie
- In:
Journal of financial services marketing : JFSM
22
(
2017
)
2
,
pp. 54-63
Persistent link: https://www.econbiz.de/10011753000
Saved in:
7
Internal customer satisfaction improvement with QFD technique
Camgöz-Akdağ, Hatice
;
Imer, H. Pınar
;
Ergin, K. Nazlı
- In:
Business process management journal
22
(
2016
)
5
,
pp. 957-968
Persistent link: https://www.econbiz.de/10011609787
Saved in:
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