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~isPartOf:"CESifo working papers"
~isPartOf:"Discussion paper / Centre for Economic Policy Research"
~isPartOf:"Industrial relations journal"
~source:"econis"
~subject:"Arbeitskräfte"
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Search: subject:"Callcenter"
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Measuring indirect effects of unfair employer behavior on worker productivity : a field experiment
Heinz, Matthias
;
Jeworrek, Sabrina
;
Mertins, Vanessa
; …
-
2017
We present a field experiment in which we set up a
call-center
to study how the productivity of workers is affected if …
Persistent link: https://www.econbiz.de/10011757773
Saved in:
2
Measuring indirect effects of unfair employer behavior on worker productivity : a field experiment
Heinz, Matthias
;
Jeworrek, Sabrina
;
Mertins, Vanessa
; …
-
2017
Persistent link: https://www.econbiz.de/10011817778
Saved in:
3
Beyond informality : effectiveness of a new actor for representing call centre workers in Turkey
Tartanoğlu, Şafak
- In:
Industrial relations journal
46
(
2015
)
5/6
,
pp. 381-397
Persistent link: https://www.econbiz.de/10011416060
Saved in:
4
Do cultural differences explain differences in attitudes towards unions? : culture and attitudes towards unions among call centre workers in Britain and India
Sarkar, Santanu
;
Charlwood, Andy
- In:
Industrial relations journal
45
(
2014
)
1
,
pp. 56-76
Persistent link: https://www.econbiz.de/10010336571
Saved in:
5
Engaging the professional : organising call centre agents in India
Noronha, Ernesto
;
D'Cruz, Premilla
- In:
Industrial relations journal
40
(
2009
)
3
,
pp. 215-234
Persistent link: https://www.econbiz.de/10003849646
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