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~isPartOf:"CESifo working papers"
~isPartOf:"Discussion paper series / IZA"
~isPartOf:"Diskussionspapiere des Lehrstuhls für Personal und Unternehmensführung"
~isPartOf:"Rotterdam Institute for Business Economic Studies"
~isPartOf:"Working paper series : WPS"
~subject:"Credibility"
~type:"book"
~type_genre:"Bibliografie"
~type_genre:"Hochschulschrift"
~type_genre:"Non-commercial literature"
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Impact of apologetic vs defensive selling strategies under negative corporate publicity : exploring the role of customer trust and gratitude
Singh, Ramendra
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Xie, Yi
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2010
Persistent link: https://www.econbiz.de/10003987572
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Trust appraisal of a salesperson who displays ethically compromising behavior : the role of personality traits
Verbeke, Willem J. M. I.
;
Antonides, Gerrit
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Linden, …
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1998
Persistent link: https://www.econbiz.de/10000994370
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