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~isPartOf:"Central European business review : CEBR"
~isPartOf:"International journal of public sector performance management : IJPSPM"
~isPartOf:"Tourism and hospitality research : the surrey quarterly review"
~person:"Hsu, Tsuen-ho"
~subject:"Hotellerie"
~subject:"Kundenzufriedenheit"
~subject:"Wettbewerb"
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Hotellerie
Kundenzufriedenheit
Wettbewerb
Customer satisfaction
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Dienstleistungsmanagement
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Dienstleistungsqualität
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Fast-food industry
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Schnellgastronomie
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Hsu, Tsuen-ho
Alimwidodo, Patrick Christian
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Chiang, Chu-yin
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Central European business review : CEBR
International journal of public sector performance management : IJPSPM
Tourism and hospitality research : the surrey quarterly review
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Scipt comparisons during service encounters in fast-food chains
Hsu, Tsuen-ho
;
Chiang, Chu-yin
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
1
,
pp. 19-29
Persistent link: https://www.econbiz.de/10008839698
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