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~isPartOf:"Central European business review : CEBR"
~person:"Al-Hawary, Sulieman Ibraheem Shelash"
~person:"Dlačić, Jasmina"
~person:"Shaikh, Aijaz A."
~subject:"Electronic Banking"
~subject:"Kundenzufriedenheit"
~type_genre:"Aufsatz in Zeitschrift"
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Electronic Banking
Kundenzufriedenheit
Beschwerdemanagement
1
Beziehungsmarketing
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Complaint management
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Croatia
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Customer satisfaction
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Dienstleistungsqualität
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Mobilkommunikation
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Professional sports
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Service recovery
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Al-Hawary, Sulieman Ibraheem Shelash
Dlačić, Jasmina
Shaikh, Aijaz A.
Kuzmanić, Antonio
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Milfelner, Borut
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Moisescu, Ovidiu Ioan
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Central European business review : CEBR
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International journal of bank marketing
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Service recovery satisfaction and commitment in the context of spectator sport industry : study on Croatian football consumers
Kuzmanić, Antonio
;
Dlačić, Jasmina
;
Milfelner, Borut
- In:
Central European business review : CEBR
12
(
2023
)
2
,
pp. 61-85
Persistent link: https://www.econbiz.de/10014288390
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