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~isPartOf:"Cornell hospitality quarterly : CQ"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Journal of the Asia Pacific economy"
~language:"eng"
~language:"spa"
~person:"Lee, Keun"
~person:"Nayga, Rodolfo M."
~person:"Williams, Patti"
~person:"Wu, Luorong"
~subject:"Arbeitszufriedenheit"
~type_genre:"Article in journal"
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Cornell hospitality quarterly : CQ
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of the Asia Pacific economy
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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Predisposing customers to be more satisfied by inducing empathy in them
Davis, Cassandra
;
Jiang, Li
;
Williams, Patti
;
Drolet, …
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
3
,
pp. 229-239
Persistent link: https://www.econbiz.de/10011736838
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