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~isPartOf:"Creating and managing superior customer value"
~isPartOf:"Service business"
~source:"econis"
~subject:"Betriebliche Wertschöpfung"
~subject:"Beziehungsmarketing"
~subject:"Consumer behaviour"
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Betriebliche Wertschöpfung
Beziehungsmarketing
Consumer behaviour
Customer value
24
Kundenwert
24
Relationship marketing
11
Value creation
6
Customer integration
5
Kundenintegration
5
Customer satisfaction
4
Dienstleistungsqualität
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Service quality
4
B-to-B-Marketing
3
Business network
3
Business-to-business marketing
3
Customer participation
3
Unternehmensnetzwerk
3
Brand management
2
Markenführung
2
Marketing management
2
Marketingmanagement
2
Online retailing
2
Online-Handel
2
Social Web
2
Social web
2
Taiwan
2
Value co-creation
2
2005-2005
1
Anlageberatung
1
Auftragsfertigung
1
Befragung
1
Belgien
1
Belgium
1
Brand image
1
Business services
1
Co-creation
1
Cognition
1
Cognitive dissonance
1
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12
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12
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5
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5
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17
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Le Nguyen Hau
2
Ancarani, Fabio
1
Baxter, Roger
1
Bouchet, Patrick
1
Busacca, Bruno
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Castañeda, J. Alberto
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Chen, Ja-Shen
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Cheng, Vincent
1
Costabile, Michele
1
Eggert, Andreas
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Frías Jamilena, Dolores María
1
Frías, Dolores M.
1
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Golfetto, Francesca
1
Henneberg, Stephan
1
Hong, Soon Goo
1
Huang, Tseng-Lung
1
Hur, Won-moo
1
Hyun Kyung Kim
1
Ishizuka, Chikako
1
Janupiboon, Thanyamai P.
1
Jeng, Mei-Yuan
1
Kamalanon, Piyanoot
1
Kim, Hanna
1
Kishi, Yasuyuki
1
Kuo-Che, Tseng
1
Lebrun, Anne-Marie
1
Loh, Wilson
1
Lok, Peter
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Lorgnier, Nicolas
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Mai Thi My‑Quyen
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Mouzas, Stefanos
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Palma, Freida C.
1
Pham Ngoc Thuy
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Polo Peña, Ana Isabel
1
Rhodes, Joan
1
Rodríguez Molina, Miguel Ángel
1
Sabiote, Carmen M.
1
Su, Che-Jen
1
Trimi, Silvana
1
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Creating and managing superior customer value
Service business
Industrial marketing management : the international journal for industrial and high-tech firms
74
Journal of business research : JBR
74
Journal of retailing and consumer services
45
International journal of hospitality management
25
Journal of the Academy of Marketing Science
20
The journal of business & industrial marketing
20
SpringerLink / Bücher
19
The service industries journal
19
Journal of strategic marketing
16
The journal of services marketing
16
International journal of contemporary hospitality management
15
Journal of service research : JSR
15
Handbook of research on customer equity in marketing
14
Journal of creating value
14
Journal of marketing
14
Journal of service management
14
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
14
Gabler Edition Wissenschaft
13
Marketing theory
13
The journal of product & brand management
13
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Technological forecasting & social change : an international journal
12
Tourism management : research, policies, practice
12
Journal of marketing research : JMR
11
Business horizons
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
Journal of revenue and pricing management
10
Cogent business & management
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
European journal of marketing : EJM
8
European management journal
8
International journal of electronic customer relationship management : IJECRM
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Journal of marketing analytics : JMA
8
Journal of marketing management : MM
8
Management decision : MD
8
Management science : journal of the Institute for Operations Research and the Management Sciences
8
Journal of service research
7
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ECONIS (ZBW)
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17
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1
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
2
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
3
Transforming customer brand engagement to co-creation value through participation energy and effort
Mai Thi My‑Quyen
;
Le Nguyen Hau
- In:
Service business
15
(
2021
)
3
,
pp. 493-514
Persistent link: https://www.econbiz.de/10012620105
Saved in:
4
Motivation triggers for customer participation in value co-creation
Palma, Freida C.
;
Trimi, Silvana
;
Hong, Soon Goo
- In:
Service business
13
(
2019
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
Saved in:
5
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
6
The effects of perceived value on loyalty : the moderating effect of market orientation adoption
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
Service business
11
(
2017
)
1
,
pp. 93-116
Persistent link: https://www.econbiz.de/10011722452
Saved in:
7
Critical success factors in relationship management for services outsourcing
Rhodes, Joan
;
Lok, Peter
;
Loh, Wilson
;
Cheng, Vincent
- In:
Service business
10
(
2016
)
1
,
pp. 59-86
Persistent link: https://www.econbiz.de/10011722157
Saved in:
8
The effect of consumer values on the brand position of green restaurants by means-end chain and laddering interviews
Jeng, Mei-Yuan
;
Yeh, Tsu-Ming
- In:
Service business
10
(
2016
)
1
,
pp. 223-238
Persistent link: https://www.econbiz.de/10011722235
Saved in:
9
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
Saved in:
10
Tourists' participation and preference-related belief in co-creating value of experience : a nature-based perspective
Su, Che-Jen
;
Lebrun, Anne-Marie
;
Bouchet, Patrick
; …
- In:
Service business
10
(
2016
)
4
,
pp. 823-846
Persistent link: https://www.econbiz.de/10011722438
Saved in:
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