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~isPartOf:"Critical perspectives on accounting : an international journal for social and organizational accountability"
~isPartOf:"International journal of electronic business"
~isPartOf:"Journal of open innovation : technology, market, and complexity"
~isPartOf:"Journal of service research : JSR"
~person:"Haws, Kelly L."
~subject:"Business process management"
~subject:"Relationship marketing"
~subject:"Strategisches Management"
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Critical perspectives on accounting : an international journal for social and organizational accountability
International journal of electronic business
Journal of open innovation : technology, market, and complexity
Journal of service research : JSR
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ECONIS (ZBW)
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Motivating customers to adhere to
expert
advice in professional services : a medical service context
Seiders, Kathleen
;
Flynn, Andrea Godfrey
;
Berry, Leonard L.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 39-58
Persistent link: https://www.econbiz.de/10010483440
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