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~isPartOf:"Die Bank"
~isPartOf:"International journal of services and operations management"
~type_genre:"Arbeitspapier"
~type_genre:"Article in journal"
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Search: subject_exact:"Retailgeschäft von Banken"
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Personal banking
63
Privatkundengeschäft
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11
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8
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Die Bank
International journal of services and operations management
The international journal of bank marketing : IJBM
48
Journal of financial services marketing : JFSM
30
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
18
Journal of retailing and consumer services
16
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
13
Journal of banking & finance
13
The service industries journal
9
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
9
International journal of bank marketing
8
Discussion paper
7
Finance and economics discussion series
7
The journal of services marketing
7
Discussion paper / Centre for Economic Policy Research
6
Journal of payments strategy & systems
6
Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
6
The international journal of human resource management
6
The journal of credit risk : published quarterly by Incisive Media
6
Working paper / National Bureau of Economic Research, Inc.
6
Bank of Finland research discussion papers
5
Banks and bank systems : international research journal
5
International journal of financial services management : IJFSM
5
Journal of Asian finance, economics and business : JAFEB
5
Journal of financial regulation and compliance : an international journal
5
Research memorandum / METEOR
5
Statistiken / Oesterreichische Nationalbank : Daten & Analysen
5
Thunderbird international business review
5
ZEW discussion papers
5
Banking and information technology : BIT ; a strategic report for top management
4
Global business review
4
Journal of digital banking
4
Journal of financial services marketing
4
Journal of financial services research : JFSR
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of strategic marketing
4
Long range planning : LRP ; international journal of strategic management
4
Managing service quality : MSQ ; an international journal
4
Marketing intelligence & planning
4
Services marketing quarterly
4
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ECONIS (ZBW)
63
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1
Redefining service quality scale with customer experience quality scale : a critical review
Gupta, Atul
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 48-64
Persistent link: https://www.econbiz.de/10011593379
Saved in:
2
Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL
Arora, Hitesh
;
Arora, Padmasai
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
Saved in:
3
The influence of SERVQUAL dimensions on customer loyalty in banking sector, India : an empirical study
Vasumathi, A.
;
Subashini, R.
- In:
International journal of services and operations management
21
(
2015
)
3
,
pp. 370-388
Persistent link: https://www.econbiz.de/10011403701
Saved in:
4
Measurement of service quality in banks : a comparative study between public and private banks in India
Kamble, Sachin S.
;
Dhume, Sudheer M.
;
Raut, Rakesh D.
; …
- In:
International journal of services and operations management
10
(
2011
)
3
,
pp. 274-293
Persistent link: https://www.econbiz.de/10009376036
Saved in:
5
50 Jahre Privatkundengeschäft : dynamische Expansion
Karsch, Werner
- In:
Die Bank
(
2009
)
5
,
pp. 44-45
Persistent link: https://www.econbiz.de/10003828770
Saved in:
6
Venezolanischer Bankenmarkt : Petrodollars beflügeln Bankengewinne
Engelhardt, Rolf
- In:
Die Bank
(
2009
)
2
,
pp. 8-13
Persistent link: https://www.econbiz.de/10003796899
Saved in:
7
Filialleiter im Retail Banking : Führung & Performance
Keim, Ralf
- In:
Die Bank
(
2009
)
2
,
pp. 50-53
Persistent link: https://www.econbiz.de/10003796925
Saved in:
8
Altersvorsorge via Internet : Widerspruch oder Chance?
Nirschl, Marco
;
Peters, Anja
- In:
Die Bank
(
2009
)
6
,
pp. 56-61
Persistent link: https://www.econbiz.de/10003845040
Saved in:
9
Differenzierungsstrategien im Preiswettbewerb : höhere Margen sind möglich
Mihm, Oliver
- In:
Die Bank
(
2009
)
3
,
pp. 38-43
Persistent link: https://www.econbiz.de/10003806263
Saved in:
10
Cross Selling im Retail Banking : den Ertragshebel ansetzen
Haupt, Jörg
;
Röhl, Sven
- In:
Die Bank
(
2009
)
4
,
pp. 44-48
Persistent link: https://www.econbiz.de/10003818063
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