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~isPartOf:"Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~person:"Klostermeier, Johannes"
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Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen
Management science : journal of the Institute for Operations Research and the Management Sciences
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2025 : ein Blick in die Zukunft des Customer Service ; Rolle rückwärts, aber mit IT
Klostermeier, Johannes
- In:
Die Zukunft des Customer Service : Analysen, …
,
(pp. 105-110)
.
2008
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