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Servitization and operations management : a service-dominant logic approach
Smith, Laura A.
;
Maull, Roger S.
;
Ng, Irene
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2011
Persistent link: https://www.econbiz.de/10009356971
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Value co-creation in complex engineering service systems : conceptual foundations
Ng, Irene
;
Parry, Glenn
;
Smith, Laura A.
;
Maull, Roger S.
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2010
Persistent link: https://www.econbiz.de/10009317049
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