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~isPartOf:"Discussion paper / Centre for Economic Policy Research"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of travel and tourism marketing"
~subject:"Service quality"
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Search: subject_exact:"Kundenbindungsinstrument"
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Service quality
Kundenbindungsprogramm
52
Loyalty program
52
Consumer behaviour
39
Konsumentenverhalten
39
Beziehungsmarketing
30
Relationship marketing
30
Einzelhandel
13
Retail trade
13
Loyalty programs
8
Rabatt
8
Rebate
8
Food retailing
7
Lebensmitteleinzelhandel
7
Customer satisfaction
5
Kundenzufriedenheit
5
Mobile Business
5
Mobile business
5
Online retailing
5
Online-Handel
5
Sales promotion
5
Verkaufsförderung
5
E-commerce
4
Electronic Commerce
4
Hotel industry
4
Hotellerie
4
Preismanagement
4
Pricing strategy
4
Theorie
4
Theory
4
loyalty program
4
Brand
3
Dienstleistungsqualität
3
Markenartikel
3
Marketing management
3
Marketingmanagement
3
Mobile communications
3
Mobile coupons
3
Mobilkommunikation
3
Pricing
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Im, Holly Hyunjung
1
Kreis, Henning
1
Lam, Iok Keng Veronica
1
Lo, Ada Sau-Yee
1
Mafael, Alexander
1
Wong, IpKin Anthony
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Discussion paper / Centre for Economic Policy Research
Journal of retailing and consumer services
Journal of travel and tourism marketing
Administrative Sciences : open access journal
2
Journal of air transport management
2
Journal of business research : JBR
2
Theoretical economics letters
2
Delovni zvezki / RCEF
1
Global business review
1
Innovationen im Personalmanagement : die spannendsten Entwicklungen aus der HR-Szene und ihr Nutzen für Unternehmen
1
International journal of business and globalisation : IJBG
1
International journal of business innovation and research
1
International journal of contemporary hospitality management
1
International journal of electronic customer relationship management : IJECRM
1
International journal of hospitality management
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of management & enterprise development : IJMED
1
International journal of retail & distribution management
1
Issues of business and law
1
Journal of Asia Business Studies
1
Journal of Islamic marketing : JIMA
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of promotion management : JPM
1
Journal of retailing
1
Management research review
1
Service business
1
Service science
1
The TQM journal : the international review of organizational improvement
1
The journal of services marketing
1
The service industries journal
1
Tourism management : research, policies, practice
1
Transportation research / E : an international journal
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ECONIS (ZBW)
3
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1
A multilevel investigation of the role of retail stores in cross-border shopping
Wong, IpKin Anthony
;
Lam, Iok Keng Veronica
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 837-853
Persistent link: https://www.econbiz.de/10011517477
Saved in:
2
The influence of loyalty program design on the relationship between customer motives and value perception
Kreis, Henning
;
Mafael, Alexander
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 590-600
Persistent link: https://www.econbiz.de/10010388521
Saved in:
3
Drivers of customer-brand relationship quality : a case of mainland chinese hotel loyalty program members
Lo, Ada Sau-Yee
;
Im, Holly Hyunjung
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 763-782
Persistent link: https://www.econbiz.de/10010469262
Saved in:
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