A multilevel investigation of the role of retail stores in cross-border shopping
Year of publication: |
May-September 2016
|
---|---|
Authors: | Wong, IpKin Anthony ; Lam, Iok Keng Veronica |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 33.2016, 4/6, p. 837-853
|
Subject: | Shopping | cross-border | loyalty program | satisfaction | travel behavior | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Kundenbindungsprogramm | Loyalty program |
-
Examining retail customer experience and the moderation effect of loyalty programmes
Lin, Zhibin, (2014)
-
Determinants of loyalty programmes and their impact on store patronage
Kolte, Ashutosh, (2023)
-
Choosing optimal omnichannel coupon redeeming options in multiple channel settings
Vrechopoulos, Adam, (2022)
- More ...
-
Lam, Iok Keng Veronica, (2020)
-
Predicting event tourists’ gambling decision : the cross-level effect of brand equity
Wong, IpKin Anthony, (2019)
-
Ji, Mingjie, (2018)
- More ...