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~isPartOf:"Electronic markets : the international journal on networked business"
~isPartOf:"International journal of electronic commerce : IJEC"
~person:"Mutum, Dilip S."
~subject:"Customer satisfaction"
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Customer satisfaction
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Electronic markets : the international journal on networked business
International journal of electronic commerce : IJEC
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Constructing online switching barriers : examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers
Ezlika Ghazali
;
Bang, Nguyen
;
Mutum, Dilip S.
; …
- In:
Electronic markets : the international journal on …
26
(
2016
)
2
,
pp. 157-171
Persistent link: https://www.econbiz.de/10011666746
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