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~isPartOf:"Electronic markets : the international journal on networked business"
~isPartOf:"International journal of electronic commerce : IJEC"
~subject:"Business model"
~subject:"Customer satisfaction"
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Business model
Customer satisfaction
E-commerce
141
Electronic Commerce
141
Online retailing
117
Online-Handel
117
Consumer behaviour
70
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30
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Alt, Rainer
4
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Electronic markets : the international journal on networked business
International journal of electronic commerce : IJEC
Journal of retailing and consumer services
86
Journal of business research : JBR
32
International journal of electronic marketing and retailing : IJEMR
30
Springer eBook Collection
28
SpringerLink / Bücher
28
Journal of internet commerce
24
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
22
International journal of electronic customer relationship management : IJECRM
19
Cogent business & management
17
Industrial marketing management : the international journal for industrial and high-tech firms
17
International journal of hospitality management
17
Information systems and e-business management : ISeB
16
International journal of business information systems : IJBIS
16
International journal of e-business research : an official publication of the Information Resources Management Association
16
Journal of electronic commerce research : JECR
15
Asia Pacific journal of marketing and logistics
14
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
14
Tourism management : research, policies, practice
13
International journal of retail and distribution management
12
Psychology & marketing
12
The service industries journal
12
Electronic commerce research
11
International journal of retail & distribution management
11
Journal of open innovation : technology, market, and complexity
11
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
11
Journal of strategic marketing
11
Journal of travel and tourism marketing
11
Service business
11
Technological forecasting & social change : an international journal
10
Electronic commerce research and applications
9
International journal of electronic business
9
International journal of production economics
9
Journal of hospitality marketing & management
9
Journal of retailing
9
The journal of services marketing
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
International journal of internet marketing and advertising : IJIMA
8
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
8
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ECONIS (ZBW)
21
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1
The effects of two-way communication and chat service usage on consumer attitudes in the e-commerce retailing sector
Mero, Joel
- In:
Electronic markets : the international journal on …
28
(
2018
)
2
,
pp. 205-217
Persistent link: https://www.econbiz.de/10011890102
Saved in:
2
A taxonomy of SME e-commerce platforms derived from a market-level analysis
Holland, Christopher P.
;
Gutiérrez-Leefmans, Manuela
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
2
,
pp. 161-201
Persistent link: https://www.econbiz.de/10011856638
Saved in:
3
The effects of apologies for service failures in the global online retail
Sengupta, Sanchayan
;
Ray, Daniel
;
Trendel, Olivier
;
Van …
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
3
,
pp. 419-445
Persistent link: https://www.econbiz.de/10011884544
Saved in:
4
Constructing online switching barriers : examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers
Ezlika Ghazali
;
Bang, Nguyen
;
Mutum, Dilip S.
; …
- In:
Electronic markets : the international journal on …
26
(
2016
)
2
,
pp. 157-171
Persistent link: https://www.econbiz.de/10011666746
Saved in:
5
Bank employees' internal and external perspectives on e-service quality, satisfaction and loyalty
Stamenkov, Gjoko
;
Dika, Zamir
- In:
Electronic markets : the international journal on …
26
(
2016
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10011666857
Saved in:
6
Do customers identify with our website? : the effects of website identification on repeat purchase intention
King, Ruth C.
;
Schilhavy, Richard A. M.
;
Chowa, Charles
; …
- In:
International journal of electronic commerce : IJEC
20
(
2015/2016
)
3
,
pp. 319-354
Persistent link: https://www.econbiz.de/10011497351
Saved in:
7
Status of business model and electronic markets research : an interview with Hubert Österle
Alt, Rainer
;
Österle, Hubert
- In:
Electronic markets : the international journal on …
24
(
2014
)
4
,
pp. 251-253
Persistent link: https://www.econbiz.de/10010459095
Saved in:
8
Status of business model and electronic markets research : an interview with Paul Timmers
Alt, Rainer
;
Zimmermann, Hans-Dieter
;
Timmers, Paul
- In:
Electronic markets : the international journal on …
24
(
2014
)
4
,
pp. 235-241
Persistent link: https://www.econbiz.de/10010459099
Saved in:
9
Fashion shopping in multichannel retail : the role of technology in enhancing the customer experience
Blázquez, Marta
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
4
,
pp. 97-116
Persistent link: https://www.econbiz.de/10010391419
Saved in:
10
Business model transformation in moving to a cross-channel retail strategy : a case study
Cao, Lanlan
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
4
,
pp. 69-95
Persistent link: https://www.econbiz.de/10010391420
Saved in:
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