//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Employee relations"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~language:"dan"
~language:"eng"
~subject:"Personalmanagement"
~subject:"Relationship marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: knowledge OR management
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Personalmanagement
Relationship marketing
Quality management
548
Qualitätsmanagement
548
Service quality
384
Dienstleistungsqualität
383
Hotel industry
352
Hotellerie
350
Consumer behaviour
330
Konsumentenverhalten
330
Customer satisfaction
311
Kundenzufriedenheit
311
Human Resource Management
240
Hospitality industry
222
Gastgewerbe
221
Beziehungsmarketing
209
Arbeitszufriedenheit
172
Job satisfaction
172
Gastronomie
169
Restaurant industry
169
Firm performance
158
Unternehmenserfolg
158
Tourism industry
143
Tourismuswirtschaft
143
Tourism
134
Arbeitsverhalten
124
Work behaviour
124
Employee retention
118
Mitarbeiterbindung
118
Hospital
114
Krankenhaus
114
Innovation
107
Taiwan
107
Bibliometrics
106
Bibliometrie
106
USA
106
Tourismus
105
United States
105
Performance measurement
98
Performance-Messung
98
more ...
less ...
Online availability
All
Undetermined
251
Free
6
Type of publication
All
Article
433
Book / Working Paper
12
Type of publication (narrower categories)
All
Article in journal
442
Aufsatz in Zeitschrift
442
Collection of articles of several authors
8
Sammelwerk
8
Conference paper
6
Konferenzbeitrag
6
Case study
4
Fallstudie
4
Aufsatzsammlung
2
more ...
less ...
Language
All
Danish
English
Author
All
Karatepe, Osman M.
10
Han, Heesup
5
Marimon, Frederic
4
Pantouvakis, Angelos
4
Casadesús, Martí
3
Dahlgaard-Park, Su Mi
3
Guchait, Priyanko
3
Jooss, Stefan
3
Kong, Haiyan
3
Kravariti, Foteini
3
Mattila, Anna
3
Obeidat, Shatha M.
3
Petnji Yaya, Luc Honore
3
Renwick, Douglas
3
Scullion, Hugh
3
Townsend, Keith
3
Yang, Ching-chow
3
Yen, Yu-Fang
3
Alnawas, Ibrahim
2
Bahn, Susanne
2
Bilgihan, Anil
2
Buhalis, Dimitrios
2
Burbach, Ralf
2
Burgess, John
2
Chang, Chun-Ming
2
Chen, Ching-fu
2
Choi, Laee
2
Connell, Julia
2
Cooke, Fang Lee
2
Dahlgaard, Jens Jörn
2
Davidson, Michael C. G.
2
Edgar, Fiona
2
Elbanna, Said
2
Elsharnouby, Tamer H.
2
Gursoy, Dogan
2
Hannif, Zeenobiyah
2
Huang, Songshan
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Jeong, Miyoung
2
more ...
less ...
Published in...
All
Employee relations
International journal of contemporary hospitality management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of business research : JBR
722
The international journal of human resource management
595
Journal of retailing and consumer services
585
Industrial marketing management : the international journal for industrial and high-tech firms
405
International journal of hospitality management
345
International journal of human resource management
286
Human resource management
245
Human resource management review
244
The journal of services marketing
225
The service industries journal
199
The journal of business & industrial marketing
197
Journal of the Academy of Marketing Science
165
Journal of strategic marketing
162
Management revue : socio-economic studies
154
Cogent business & management
153
International journal of electronic customer relationship management : IJECRM
141
Human resource management journal
139
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
137
International journal of manpower
126
Journal of marketing
124
Tourism management : research, policies, practice
124
Journal of hospitality marketing & management
123
Journal of service research : JSR
119
Journal of travel and tourism marketing
115
Journal of business ethics : JOBE
113
The journal of product & brand management
112
Journal of service management
109
Asia Pacific journal of marketing and logistics
107
Business horizons
106
SpringerLink / Bücher
106
The journal of brand management : an international journal
105
Journal of retailing
103
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
100
Psychology & marketing
100
Marketing intelligence & planning
99
European journal of marketing : EJM
97
Services marketing quarterly
92
more ...
less ...
Source
All
ECONIS (ZBW)
445
Showing
1
-
10
of
445
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Managing customer life cycle through
knowledge
management
capability : a contextual role of information technology
Lee, Kuo-Wei
;
Lanting, Maria Corazon L.
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1559-1583
Persistent link: https://www.econbiz.de/10011816994
Saved in:
2
Inevitable
knowledge
strategy : a paradigm shift in strategic HRM practices to augment firm's performance
Arunprasad, P.
- In:
Employee relations
39
(
2017
)
5
,
pp. 753-774
Persistent link: https://www.econbiz.de/10011778288
Saved in:
3
A framework for quality dimensions of
knowledge
management
systems
Owlia, Mohammad Selah
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1215-1228
Persistent link: https://www.econbiz.de/10008824968
Saved in:
4
Sense of calling and career satisfaction of hotel frontline employees : mediation through
knowledge
sharing with organizational members
Lee, Kyoung-Joo
- In:
International journal of contemporary hospitality management
28
(
2016
)
2
,
pp. 346-365
Persistent link: https://www.econbiz.de/10011459840
Saved in:
5
Does customer relationship
management
influence call centre quality performance? : an empirical industry analysis
Abdullateef, Aliyu Olayemi
;
Salniza Md. Salleh
- In:
Total quality management & business excellence : an …
24
(
2013
)
9
,
pp. 1035-1045
Persistent link: https://www.econbiz.de/10009793761
Saved in:
6
Personality predictors of team taskwork understanding and transactive memory systems in service
management
teams
Guchait, Priyanko
;
Hamilton, Katherine
;
Hua, Nan
- In:
International journal of contemporary hospitality management
26
(
2014
)
3
,
pp. 401-425
Persistent link: https://www.econbiz.de/10010358433
Saved in:
7
The impact of best HRM practices on performance : identifying enabling factors
Theriou, Georgios
;
Chatzoglou, Prodromos
- In:
Employee relations
36
(
2014
)
5
,
pp. 535-561
Persistent link: https://www.econbiz.de/10010393303
Saved in:
8
Determinants of innovative behavior of employees : evidence from Spanish firms
Orteg-Egea, M. Teresa
;
Ruiz Moreno, Antonia
;
Haro …
- In:
Employee relations
36
(
2014
)
6
,
pp. 606-621
Persistent link: https://www.econbiz.de/10010422277
Saved in:
9
Socially responsible HRM and hotel employees' environmental performance : the mediating roles of green
knowledge
sharing and environmental commitment
Rubel, Mohammad Rabiul Basher
;
Kee, Daisy Mui Hung
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2645-2664
Persistent link: https://www.econbiz.de/10014314833
Saved in:
10
Impact of green human resource practices on hotel environmental performance : the moderating effect of environmental
knowledge
and individual green values
Raza, Syed Ali
;
Khan, Komal Akram
- In:
International journal of contemporary hospitality management
34
(
2022
)
6
,
pp. 2154-2175
Persistent link: https://www.econbiz.de/10013412575
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->