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~isPartOf:"European journal of international management : EJIM"
~subject:"Customer satisfaction"
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Employees' service recovery efforts as a function of perceptions of interactional justice in individualistic vs. collectivistic cultures
Seger-Guttmann, Tali
;
MacCormick, Judith S.
- In:
European journal of international management : EJIM
8
(
2014
)
2
,
pp. 160-178
Persistent link: https://www.econbiz.de/10010399825
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