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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Beziehungsmarketing"
~subject:"Einzelhandel"
~subject:"Quality management"
~subject:"Service quality"
~type:"article"
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Search: subject_exact:"Consumer Behaviour"
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Beziehungsmarketing
Einzelhandel
Quality management
Service quality
Consumer behaviour
629
Konsumentenverhalten
628
Relationship marketing
115
Social Web
95
Social web
95
Brand management
92
Markenführung
92
Online retailing
92
Online-Handel
92
Brand image
88
Customer satisfaction
88
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88
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88
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80
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66
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European journal of marketing : EJM
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of retailing and consumer services
846
Journal of business research : JBR
482
International journal of hospitality management
284
The journal of services marketing
169
Journal of retailing
165
International journal of retail & distribution management
148
The international review of retail, distribution and consumer research
133
International journal of contemporary hospitality management
118
Journal of hospitality marketing & management
113
Journal of travel and tourism marketing
107
The journal of product & brand management
107
Psychology & marketing
105
Cogent business & management
104
Asia Pacific journal of marketing and logistics
101
The service industries journal
101
Journal of the Academy of Marketing Science
98
The journal of brand management : an international journal
91
International journal of retail and distribution management
85
Services marketing quarterly
82
Journal of strategic marketing
80
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
76
International journal of electronic marketing and retailing : IJEMR
72
Journal of marketing
71
Journal of service management
69
Journal of service research : JSR
68
Tourism management : research, policies, practice
68
Marketing intelligence & planning
65
Industrial marketing management : the international journal for industrial and high-tech firms
61
International journal of consumer studies
59
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
59
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
58
Service business
57
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
55
The international journal of bank marketing : IJBM
54
Management science : journal of the Institute for Operations Research and the Management Sciences
53
Technological forecasting & social change : an international journal
52
International journal of internet marketing and advertising : IJIMA
46
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ECONIS (ZBW)
193
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1
The effects of social media posts' characteristics on customer engagement : evidence from WeChat
Xu, Yue
;
Chen, Weiping
;
Ow, Terence T.
- In:
Information & management : the internat. journal of …
60
(
2023
)
7
,
pp. 1-19
Persistent link: https://www.econbiz.de/10014434728
Saved in:
2
Competing on price and guarantee compensation : heeding cloud consumer's quality perception
Chen, Fuzan
;
Lu, Aijun
;
Wu, Harris
;
Li, Minqiang
;
Feng, …
- In:
Information & management : the internat. journal of …
60
(
2023
)
8
,
pp. 1-20
Persistent link: https://www.econbiz.de/10014466156
Saved in:
3
Factors influencing health care professionals' adoption of mobile platform of medical and senior care in China
Xiong, Jie
;
Zuo, Meiyun
- In:
Information & management : the internat. journal of …
60
(
2023
)
5
,
pp. 1-12
Persistent link: https://www.econbiz.de/10014466164
Saved in:
4
Emotion-regulatory chatbots for enhancing consumer servicing : an interpersonal emotion management approach
Luo, Bei
;
Lau, Raymond Yiu Keung
;
Li, Chunping
- In:
Information & management : the internat. journal of …
60
(
2023
)
5
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014466169
Saved in:
5
Design shopping as an experience : exploring the effect of the live-streaming shopping characteristics on consumers' participation intention and memorable experience
Gu, Yu
;
Cheng, Xusen
;
Shen, Jia
- In:
Information & management : the internat. journal of …
60
(
2023
)
5
,
pp. 1-14
Persistent link: https://www.econbiz.de/10014466174
Saved in:
6
Unlocking the shopping myth : can smartphone dependency relieve shopping anxiety? : a mixed-methods approach in UK Omnichannel retail
Lyu, Jing
;
Krasonikolakis, Ioannis
;
Chen, Cheng-Hao
- In:
Information & management : the internat. journal of …
60
(
2023
)
5
,
pp. 1-20
Persistent link: https://www.econbiz.de/10014466181
Saved in:
7
Psychological empowerment and user satisfaction : investigating the influences of online brand community participation
Hsieh, Sara H.
;
Lee, Crystal T.
;
Tseng, Timmy H.
- In:
Information & management : the internat. journal of …
59
(
2022
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10013259488
Saved in:
8
Personalizing 3D virtual fashion stores : exploring modularity with a typology of atmospherics based on user input
Wu, Juanjuan
;
Song, Sanga
;
Whang, Claire Haesung
- In:
Information & management : the internat. journal of …
58
(
2021
)
4
,
pp. 1-10
Persistent link: https://www.econbiz.de/10012533611
Saved in:
9
The interplay between brand relationship norms and ease of sharing on electronic word-of-mouth and willingness to pay
You, Ya
;
He, Yi
;
Chen, Qimei
;
Hu, Miao
- In:
Information & management : the internat. journal of …
58
(
2021
)
2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012494897
Saved in:
10
Understanding the emotional and informational influence on customer knowledge contribution through quantitative content analysis
Wang, Xiaolei
;
Lu, Jiandong
;
Ow, Terence T.
;
Feng, Yuqiang
- In:
Information & management : the internat. journal of …
58
(
2021
)
2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012494912
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