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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Erfolgsfaktor"
~subject:"Kundenzufriedenheit"
~type_genre:"Fallstudie"
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Erfolgsfaktor
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Beziehungsmarketing
4
Relationship marketing
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2004-2011
1
AHP approach
1
AHP-Verfahren
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Amazon.com Inc.
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Consumer behaviour
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Cost management
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Criticism
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Customer satisfaction
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Customer value
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E-commerce
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Electronic Commerce
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Europa
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Europe
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Iran
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Konsumentenverhalten
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Kostenmanagement
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Kundenwert
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Online retailing
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European journal of marketing : EJM
International journal of electronic customer relationship management : IJECRM
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
3
Gabler Edition Wissenschaft
2
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
2
Advances in marketing, customer relationship management, and e-services book series (AMCRMES)
1
Cases on ...
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Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
1
Digital Controlling & Simple Finance : die Zukunft der Unternehmenssteuerung
1
E-retailing challenges and opportunities in the global marketplace
1
Global business and organizational excellence : a review of research & best practices
1
Handbuch Vertriebs-Exzellenz im Asset Management : institutionelle Anleger gewinnen und binden
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of electronic business
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of management & enterprise development : IJMED
1
International journal of quality and service sciences
1
Journal of business and psychology
1
Journal of business strategy
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Journal of marketing management : MM
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Journal of small business and enterprise development
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Management research review
1
Modern banking : applied theory and practice
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Premier reference source
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
Social Media und Brand Community Marketing : Grundlagen, Strategien und Erfolgskonzepte aus der Praxis
1
Strategic marketing in tourism services
1
Strong brands, strong relationships
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management : research, policies, practice
1
Wissenschaft & Praxis
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ECONIS (ZBW)
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Developing online customer satisfaction strategic maps : with Iranian online retailing case studies
Tabaei, Zahra
;
Fathian, Mohammad
- In:
International journal of electronic customer …
6
(
2012
)
1
,
pp. 87-112
Persistent link: https://www.econbiz.de/10009578908
Saved in:
2
Identifying and prioritising critical success factors for CRM implementation : a case study
Keramati, Abbas
;
Samadi, Homa
;
Nazari-Shirkouhi, Salman
; …
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 235-256
Persistent link: https://www.econbiz.de/10009783499
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