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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Service business"
~isPartOf:"Technological forecasting & social change : an international journal"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Kundenintegration"
~subject:"Kundenwert"
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Search: subject_exact:"Customer value"
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Kundenintegration
Kundenwert
Customer value
45
Beziehungsmarketing
26
Relationship marketing
26
Consumer behaviour
19
Konsumentenverhalten
19
Betriebliche Wertschöpfung
17
Value creation
17
Customer integration
11
Customer satisfaction
11
Dienstleistungsqualität
11
Kundenzufriedenheit
11
Service quality
11
Brand image
6
Markenimage
6
Social Web
6
Social web
6
Brand management
5
Markenführung
5
Marketing management
5
Marketingmanagement
5
Mobile communications
5
Mobilkommunikation
5
Value co-creation
5
Online retailing
4
Online-Handel
4
Taiwan
4
Website
4
Customer participation
3
Marketing theory
3
Marketingtheorie
3
Quality management
3
Qualitätsmanagement
3
Service-Dominant Logic
3
Service-dominant logic
3
customer value
3
Corporate reputation
2
Customer lifetime value
2
Customer potential
2
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45
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Andrews, Lynda
2
Caputa, Wiesława
2
Le Nguyen Hau
2
Amegbe, Hayford
1
Anker, Thomas Boysen
1
Başgöze, Pınar
1
Bouchet, Patrick
1
Buss, Amanda Sória
1
Bäckström, Ingela
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Böhm, Markus
1
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Castañeda, J. Alberto
1
Chang, Chun-Ming
1
Chang, Tien-Hsiang
1
Chatzipanagiotou, Kalliopi C.
1
Chen, Ching-fu
1
Chen, Ja-Shen
1
Chen, Lihan
1
Chen, Shih-Chih
1
Cheng, Lee-ting
1
Cheng, Vincent
1
Chiang, Lanlung
1
Chien, Chao-Han
1
Christofi, Michael
1
Christou, Prokopis A.
1
Conti, Tito
1
Cova, Bernard
1
Cummins, Darryl
1
Dahlgaard, Jens Jörn
1
Drennan, Judy
1
Drotarova, Maria Hadjielia
1
Durkin, Mark
1
Dzandu, Michael D.
1
Echeveste, Márcia Elisa
1
Ekinci, Yeliz
1
Eriksson, Maria
1
Fang, Wenchang
1
Foroudi, Mohammad Mahdi
1
Foroudi, Pantea
1
Françoise, Simon
1
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European journal of marketing : EJM
Service business
Technological forecasting & social change : an international journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of business research : JBR
88
Industrial marketing management : the international journal for industrial and high-tech firms
86
Journal of retailing and consumer services
47
SpringerLink / Bücher
35
International journal of hospitality management
31
The service industries journal
28
Journal of marketing
26
The journal of business & industrial marketing
26
Journal of the Academy of Marketing Science
24
Journal of marketing management : MM
18
Marketing theory
18
Journal of service research : JSR
17
Journal of strategic marketing
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
The journal of services marketing
17
Gabler Edition Wissenschaft
16
International journal of contemporary hospitality management
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of revenue and pricing management
16
Journal of service management
16
Handbook of research on customer equity in marketing
14
Journal of creating value
14
Journal of marketing research : JMR
14
The journal of product & brand management
13
Tourism management : research, policies, practice
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Creating and managing superior customer value
11
Harvard business review : HBR
11
Innovation in pricing : contemporary theories and best practices
11
Journal of marketing analytics : JMA
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Business horizons
10
International journal of electronic customer relationship management : IJECRM
10
Springer eBook Collection / Business and Economics
10
Cogent business & management
9
European management journal
9
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ECONIS (ZBW)
45
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1
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
2
Being friendly and competent : service robots' proactive behavior facilitates customer value co-creation
Song, Jinzhu
;
Gao, Yanhuan
;
Huang, Youlin
;
Chen, Lihan
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014476984
Saved in:
3
Awareness of network security and customer value : the company and customer perspective
Krawczyk-Sokołowska, Izabela
;
Caputa, Wiesława
- In:
Technological forecasting & social change : an …
190
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014441438
Saved in:
4
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
5
Gamification of mobile money payment for generating customer value in emerging economies : the social impact theory perspective
Dzandu, Michael D.
;
Hanu, Charles
;
Amegbe, Hayford
- In:
Technological forecasting & social change : an …
185
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014233652
Saved in:
6
Investigating new design concepts based on customer value and patent data : the case of a future mobility door
Song, Kisik
;
Yun, Siyeong
;
Kim, Leehee
;
Lee, Sungjoo
- In:
Technological forecasting & social change : an …
184
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013541828
Saved in:
7
Digitalization, agility, and customer value in tourism
Hadjielias, Elias
;
Christofi, Michael
;
Christou, Prokopis A.
- In:
Technological forecasting & social change : an …
175
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013334657
Saved in:
8
Measuring customer value in commercial experiences
Eriksson, Maria
;
Bäckström, Ingela
;
Ingelsson, Pernilla
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 618-632
Persistent link: https://www.econbiz.de/10011854111
Saved in:
9
The potential of web awareness as a determinant of dually defined customer value
Caputa, Wiesława
;
Krawczyk-Sokolowska, Izabela
; …
- In:
Technological forecasting & social change : an …
163
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012667162
Saved in:
10
Value co-creation and co-destruction in service ecosystems : the case of the Reach Now app
Schulz, Thomas
;
Zimmermann, Sina
;
Böhm, Markus
; …
- In:
Technological forecasting & social change : an …
170
(
2021
),
pp. 1-19
Persistent link: https://www.econbiz.de/10012805535
Saved in:
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