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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Service business"
~subject:"2005-2005"
~subject:"Consumer behaviour"
~subject:"Customer value"
~subject:"Value creation"
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2005-2005
Consumer behaviour
Customer value
Value creation
Kundenwert
22
Beziehungsmarketing
11
Relationship marketing
11
Konsumentenverhalten
9
Betriebliche Wertschöpfung
8
Customer integration
6
Kundenintegration
6
Customer satisfaction
5
Kundenzufriedenheit
5
Dienstleistungsqualität
4
Marketing management
4
Marketingmanagement
4
Service quality
4
Brand management
3
Customer participation
3
Markenführung
3
Brand image
2
Dienstleistungsmarketing
2
Markenimage
2
Marketing theory
2
Marketingtheorie
2
Online retailing
2
Online-Handel
2
Service-Dominant Logic
2
Service-dominant logic
2
Services marketing
2
Social Web
2
Social web
2
Spain
2
Spanien
2
Structural equation model
2
Strukturgleichungsmodell
2
Taiwan
2
Value co-creation
2
Anlageberatung
1
Artificial neural network
1
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1
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22
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3
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Andrews, Lynda
2
Le Nguyen Hau
2
Anker, Thomas Boysen
1
Bouchet, Patrick
1
Castañeda, J. Alberto
1
Chatzipanagiotou, Kalliopi C.
1
Chen, Ja-Shen
1
Cheng, Vincent
1
Cova, Bernard
1
Drennan, Judy
1
Ekinci, Yeliz
1
Françoise, Simon
1
Frías Jamilena, Dolores María
1
Frías, Dolores M.
1
Golik Klanac, Nataša
1
Gounaris, Spiros
1
Grönroos, Christian
1
Hong, Soon Goo
1
Huang, Tseng-Lung
1
Hur, Won-moo
1
Hyun Kyung Kim
1
Ishizuka, Chikako
1
Janupiboon, Thanyamai P.
1
Jeng, Mei-Yuan
1
Kamalanon, Piyanoot
1
Kim, Hanna
1
Kishi, Yasuyuki
1
Kuo-Che, Tseng
1
Lebrun, Anne-Marie
1
Lee, Chia-chi
1
Lin, Hsiao-chi
1
Lin, Tyrone T.
1
Loh, Wilson
1
Lok, Peter
1
Lorgnier, Nicolas
1
López Sánchez, José Ángel
1
Mai Thi My‑Quyen
1
Moutinho, Luiz
1
Pace, Stefano
1
Palma, Freida C.
1
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European journal of marketing : EJM
Service business
Journal of business research : JBR
88
Industrial marketing management : the international journal for industrial and high-tech firms
86
Journal of retailing and consumer services
48
International journal of hospitality management
31
SpringerLink / Bücher
30
The service industries journal
28
The journal of business & industrial marketing
27
Journal of marketing
26
Journal of the Academy of Marketing Science
25
Journal of marketing management : MM
18
Marketing theory
18
The journal of services marketing
18
Journal of service research : JSR
17
Journal of strategic marketing
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
Gabler Edition Wissenschaft
16
International journal of contemporary hospitality management
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of revenue and pricing management
16
Journal of service management
16
Handbook of research on customer equity in marketing
14
Journal of creating value
14
Journal of marketing research : JMR
14
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
Tourism management : research, policies, practice
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Creating and managing superior customer value
11
Harvard business review : HBR
11
Innovation in pricing : contemporary theories and best practices
11
Journal of marketing analytics : JMA
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Business horizons
10
International journal of electronic customer relationship management : IJECRM
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Cogent business & management
9
European management journal
9
International journal of services and operations management
9
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ECONIS (ZBW)
22
Showing
1
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10
of
22
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1
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
2
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
3
Transforming customer brand engagement to co-creation value through participation energy and effort
Mai Thi My‑Quyen
;
Le Nguyen Hau
- In:
Service business
15
(
2021
)
3
,
pp. 493-514
Persistent link: https://www.econbiz.de/10012620105
Saved in:
4
Motivation triggers for customer participation in value co-creation
Palma, Freida C.
;
Trimi, Silvana
;
Hong, Soon Goo
- In:
Service business
13
(
2019
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
Saved in:
5
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
6
The effects of perceived value on loyalty : the moderating effect of market orientation adoption
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
Service business
11
(
2017
)
1
,
pp. 93-116
Persistent link: https://www.econbiz.de/10011722452
Saved in:
7
Critical success factors in relationship management for services outsourcing
Rhodes, Joan
;
Lok, Peter
;
Loh, Wilson
;
Cheng, Vincent
- In:
Service business
10
(
2016
)
1
,
pp. 59-86
Persistent link: https://www.econbiz.de/10011722157
Saved in:
8
The effect of consumer values on the brand position of green restaurants by means-end chain and laddering interviews
Jeng, Mei-Yuan
;
Yeh, Tsu-Ming
- In:
Service business
10
(
2016
)
1
,
pp. 223-238
Persistent link: https://www.econbiz.de/10011722235
Saved in:
9
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
Saved in:
10
Tourists' participation and preference-related belief in co-creating value of experience : a nature-based perspective
Su, Che-Jen
;
Lebrun, Anne-Marie
;
Bouchet, Patrick
; …
- In:
Service business
10
(
2016
)
4
,
pp. 823-846
Persistent link: https://www.econbiz.de/10011722438
Saved in:
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