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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Technological forecasting & social change : an international journal"
~person:"Balaji, M. S."
~person:"Huang, Youlin"
~person:"Simintiras, Antonis C."
~subject:"Impact assessment"
~subject:"Konsumentenverhalten"
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Impact assessment
Konsumentenverhalten
Consumer behaviour
12
Dienstleistungsqualität
4
Service quality
4
Beziehungsmarketing
3
Cost transparency
3
Costs
3
Customer satisfaction
3
Kosten
3
Kundenzufriedenheit
3
Relationship marketing
3
Behavioral reasoning theory
2
Electric vehicle
2
Electric vehicles
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Elektrofahrzeug
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Pricing
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AV hailing service
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Arbeitsleistung
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Arbeitszufriedenheit
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Autonomes Fahrzeug
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Autonomous vehicle
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Autonomous vehicle (AV)
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Beschwerdemanagement
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China
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Conscious consumers
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Consumer marketing
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Consumer preferences
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12
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Balaji, M. S.
Huang, Youlin
Simintiras, Antonis C.
Dwivedi, Yogesh Kumar
8
Shin, Jungwoo
7
Barnes, Stuart J.
5
Kaushik, Geetanjali
5
Lee, Daeho
5
Moutinho, Luiz
5
Rana, Nripendra P.
5
Antonetti, Paolo
4
Hajli, Nick
4
Lin, Chieh-Peng
4
Mitchell, Vincent-Wayne
4
Qian, Lixian
4
Sharma, Piyush
4
Yuen, Kum Fai
4
Abosag, Ibrahim
3
Baudier, Patricia
3
Buil, Isabel
3
Canniford, Robin
3
Chen, Shih-Chih
3
De Chernatony, Leslie
3
Drennan, Judy
3
Frank, Björn
3
Grohmann, Bianca
3
Jun, Duk Bin
3
Jun, Seung-Pyo
3
Kondrateva, Galina
3
Lowe, Ben
3
Melewar, T. C.
3
Mou, Jian
3
Ooi, Keng-Boon
3
Palmeira, Mauricio
3
Park, Yuri
3
Paul, Justin
3
Riahi, Keywan
3
Roper, Stuart
3
Roy, Rajat
3
Spence, Mark T.
3
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European journal of marketing : EJM
Technological forecasting & social change : an international journal
Journal of business research : JBR
10
Journal of retailing and consumer services
4
International journal of hospitality management
2
Journal of strategic marketing
2
Psychology & marketing
2
The marketing review
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
European journal of marketing
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Journal of internet commerce
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of retailing
1
Service business
1
The IUP journal of brand management : IJBRM
1
The international journal of bank marketing : IJBM
1
The internet of things in the modern business environment
1
The journal of product & brand management
1
The service industries journal
1
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ECONIS (ZBW)
12
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12
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date (oldest first)
1
Privacy paradox for location tracking in mobile social networking apps : the perspectives of behavioral reasoning and regulatory focus
Ying, Shiyi
;
Huang, Youlin
;
Qian, Lixian
;
Song, Jinzhu
- In:
Technological forecasting & social change : an …
190
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014441451
Saved in:
2
The role of values and ethics in influencing consumers’ intention to use autonomous vehicle hailing services
Qian, Lixian
;
Yin, Juelin
;
Huang, Youlin
;
Liang, Ya
- In:
Technological forecasting & social change : an …
188
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014250974
Saved in:
3
Buy, lease, or share? : consumer preferences for innovative business models in the market for electric vehicles
Huang, Youlin
;
Qian, Lixian
;
Soopramanien, Didier
; …
- In:
Technological forecasting & social change : an …
166
(
2021
),
pp. 1-18
Persistent link: https://www.econbiz.de/10012693390
Saved in:
4
On the heterogeneity in consumer preferences for electric vehicles across generations and cities in China
Huang, Youlin
;
Qian, Lixian
;
Tyfield, David
; …
- In:
Technological forecasting & social change : an …
167
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012801620
Saved in:
5
Constituents and consequences of smart customer experience in retailing
Roy, Sanjit
;
Balaji, M. S.
;
Sadeque, Saalem
;
Bang, Nguyen
; …
- In:
Technological forecasting & social change : an …
124
(
2017
),
pp. 257-270
Persistent link: https://www.econbiz.de/10011899384
Saved in:
6
Customers' emotion regulation strategies in service failure encounters
Balaji, M. S.
;
Roy, Sanjit
;
Quazi, Ali
- In:
European journal of marketing : EJM
51
(
2017
)
5/6
,
pp. 960-982
Persistent link: https://www.econbiz.de/10011708773
Saved in:
7
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
8
Commentary: is cost transparency necessarily good for consumers?
Kuah, Adrian T. H.
;
Weerakkody, Vishanth
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1980-1986
Persistent link: https://www.econbiz.de/10011453343
Saved in:
9
Commentary: "should consumers request cost transparency?" : cost transparency in consumer markets
Lowe, Ben
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1992-1998
Persistent link: https://www.econbiz.de/10011453356
Saved in:
10
Commentary: what's behind the price tag : understanding cost transparency?
Singh, Nitish
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1987-1991
Persistent link: https://www.econbiz.de/10011453354
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