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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Technological forecasting & social change : an international journal"
~person:"Balaji, M. S."
~person:"Simintiras, Antonis C."
~subject:"Impact assessment"
~subject:"Konsumentenverhalten"
~subject:"Kundenzufriedenheit"
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Impact assessment
Konsumentenverhalten
Kundenzufriedenheit
Consumer behaviour
8
Cost transparency
3
Costs
3
Customer satisfaction
3
Dienstleistungsqualität
3
Kosten
3
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3
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2
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Balaji, M. S.
Simintiras, Antonis C.
Dwivedi, Yogesh Kumar
8
Shin, Jungwoo
7
Lee, Daeho
6
Barnes, Stuart J.
5
Kaushik, Geetanjali
5
Moutinho, Luiz
5
Rana, Nripendra P.
5
Antonetti, Paolo
4
Dagger, Tracey S.
4
Hajli, Nick
4
Huang, Youlin
4
Lin, Chieh-Peng
4
Mitchell, Vincent-Wayne
4
Qian, Lixian
4
Roper, Stuart
4
Sharma, Piyush
4
Yuen, Kum Fai
4
Abosag, Ibrahim
3
Baudier, Patricia
3
Buil, Isabel
3
Canniford, Robin
3
Chen, Shih-Chih
3
De Chernatony, Leslie
3
Drennan, Judy
3
Frank, Björn
3
Grohmann, Bianca
3
Ha, Hong Youl
3
Janda, Swinder
3
Jun, Duk Bin
3
Jun, Seung-Pyo
3
Kondrateva, Galina
3
Lowe, Ben
3
Melewar, T. C.
3
Mou, Jian
3
Ooi, Keng-Boon
3
Palmeira, Mauricio
3
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3
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European journal of marketing : EJM
Technological forecasting & social change : an international journal
Journal of business research : JBR
10
Journal of retailing and consumer services
4
International journal of hospitality management
2
Journal of strategic marketing
2
Psychology & marketing
2
The marketing review
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
European journal of marketing
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Journal of consumer marketing
1
Journal of internet commerce
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of retailing
1
Journal of targeting, measurement and analysis for marketing
1
Marketing intelligence & planning
1
Service business
1
The IUP journal of brand management : IJBRM
1
The international journal of bank marketing : IJBM
1
The internet of things in the modern business environment
1
The journal of product & brand management
1
The service industries journal
1
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ECONIS (ZBW)
8
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1
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8
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date (oldest first)
1
Constituents and consequences of smart customer experience in retailing
Roy, Sanjit
;
Balaji, M. S.
;
Sadeque, Saalem
;
Bang, Nguyen
; …
- In:
Technological forecasting & social change : an …
124
(
2017
),
pp. 257-270
Persistent link: https://www.econbiz.de/10011899384
Saved in:
2
Customers' emotion regulation strategies in service failure encounters
Balaji, M. S.
;
Roy, Sanjit
;
Quazi, Ali
- In:
European journal of marketing : EJM
51
(
2017
)
5/6
,
pp. 960-982
Persistent link: https://www.econbiz.de/10011708773
Saved in:
3
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
4
Commentary: is cost transparency necessarily good for consumers?
Kuah, Adrian T. H.
;
Weerakkody, Vishanth
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1980-1986
Persistent link: https://www.econbiz.de/10011453343
Saved in:
5
Commentary: "should consumers request cost transparency?" : cost transparency in consumer markets
Lowe, Ben
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1992-1998
Persistent link: https://www.econbiz.de/10011453356
Saved in:
6
Commentary: what's behind the price tag : understanding cost transparency?
Singh, Nitish
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1987-1991
Persistent link: https://www.econbiz.de/10011453354
Saved in:
7
Rejoinder: a reply to comments on "should consumers request cost transparency?"
Simintiras, Antonis C.
;
Dwivedi, Yogesh Kumar
;
Kaushik, …
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1999-2003
Persistent link: https://www.econbiz.de/10011453363
Saved in:
8
Should consumers request cost transparency?
Simintiras, Antonis C.
;
Dwivedi, Yogesh Kumar
;
Kaushik, …
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1961-1979
Persistent link: https://www.econbiz.de/10011449386
Saved in:
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