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~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"Journal of service management"
~person:"Odekerken-Schröder, Gaby"
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Dienstleistung
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Dienstleistungsqualität
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Service industry
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Service-Dominant Logic
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Odekerken-Schröder, Gaby
Edvardsson, Bo
4
Jaakkola, Elina
4
McColl-Kennedy, Janet R.
4
Witell, Lars
4
Gustafsson, Anders
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Baldacci, Roberto
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Aa, Wietze van der
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European journal of operational research : EJOR
Journal of service management
GSBE research memoranda
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International small business journal : researching entrepreneurship
1
Journal of service research : JSR
1
Research on international service marketing : a state of the art
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The service triad : an empirical study of service robots, customers and frontline employees
Odekerken-Schröder, Gaby
;
Mennens, Kars
;
Steins, Mark
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 246-292
Persistent link: https://www.econbiz.de/10012880726
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2
What causes imbalance in complex service networks? : evidence from a public health service
Verleye, Katrien
;
Jaakkola, Elina
;
Hodgkinson, Ian R.
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 34-56
Persistent link: https://www.econbiz.de/10011654986
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