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~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"The European journal of health economics : HEPAC ; health economics in prevention and care"
~subject:"Hochschule"
~subject:"Krankenhaus"
~subject:"Theory"
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Search: "Dienstleistungsqualität"
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Hochschule
Krankenhaus
Theory
Dienstleistungsqualität
64
Service quality
64
Hospital
22
Gesundheitsversorgung
18
Health care
18
Gesundheitswesen
15
Health care system
15
Product quality
13
Produktqualität
13
Quality management
12
Qualitätsmanagement
12
Theorie
10
Dienstleistungssektor
9
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9
Competition
8
Quality
7
Wettbewerb
7
OR in service industries
6
Game theory
5
OR in health services
5
Spieltheorie
5
Data envelopment analysis
4
Data-Envelopment-Analyse
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Hospital costs
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Krankenhauskosten
4
Lieferkette
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Patienten
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Patients
4
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Scheduling problem
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Scheduling-Verfahren
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Supply chain
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Asymmetric information
3
Asymmetrische Information
3
Consumer behaviour
3
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3
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32
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32
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32
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Aiura, Hiroshi
1
Ali, Manhal
1
Alvarez, E. M.
1
Andritsos, Dimitrios A.
1
Atkins, Derek R.
1
Baji, Petra
1
Bauvin, Eric
1
Bech, Mickael
1
Beukers, Puck D. C.
1
Bezerra, Eduardo Augusto
1
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1
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1
Bretthauer, Kurt M.
1
Brito Fernandes, Óscar
1
Burgess, James Francis
1
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1
Cao, James
1
Castelli, Christel
1
Chen, Chong
1
Chu, Chao-Hsien
1
Cinar, Ahmet
1
Coe, Edwin
1
Croes, R. R.
1
Dimitriadis, Sotirios G.
1
Elek, Petér S.
1
Fichera, Eleonora
1
Fruchter, Gila E.
1
Ghislandi, Simone
1
Gong, Yeming
1
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1
Gulácsi, László
1
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1
Heijden, M. C. van der
1
Hong, Ji Hyun
1
Hong, Xianpei
1
Hvenegaard, Anne
1
Kemp, Ron
1
Kim, Byung Cho
1
Klazinga, Niek
1
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European journal of operational research : EJOR
The European journal of health economics : HEPAC ; health economics in prevention and care
Health care management review : HCM review
73
International journal of hospitality management
58
Working paper / National Bureau of Economic Research, Inc.
58
NBER working paper series
55
NBER Working Paper
53
Journal of health economics
51
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of health organization and management
36
Quality management journal : QMJ
36
The TQM journal : the international review of organizational improvement
36
CESifo working papers
24
Health marketing quarterly
23
International journal of quality and service sciences
23
Journal of marketing for higher education
23
Discussion paper series / IZA
22
Discussion paper / Centre for Economic Policy Research
21
Health economics
21
International journal of contemporary hospitality management
21
International journal of productivity and quality management : IJPQM
21
Total quality management & business excellence
21
Management science : journal of the Institute for Operations Research and the Management Sciences
20
Beiträge zur Hochschulpolitik
19
Economics of education review
18
Journal of hospitality marketing & management
18
The service industries journal
18
Gabler Edition Wissenschaft
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
International journal of quality & reliability management
16
Health care management science
15
Services marketing quarterly
15
International journal of production research
14
Ruhr economic papers
14
Europäische Hochschulschriften / 5
13
International review on public and non-profit marketing
13
International journal of health care finance and economics
12
Production and operations management : an international journal of the Production and Operations Management Society
12
SpringerLink / Bücher
12
The European journal of health economics
12
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ECONIS (ZBW)
32
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1
How responsive should a firm be to customers' expectations?
Fruchter, Gila E.
;
Wiszniewska-Matyszkiel, Agnieszka
- In:
European journal of operational research : EJOR
314
(
2024
)
1
,
pp. 323-339
Persistent link: https://www.econbiz.de/10014456862
Saved in:
2
A branch-and-price algorithm for nanosatellite task scheduling to improve mission quality-of-service
Rigo, Cezar Antônio
;
Seman, Laio Oriel
;
Camponogara, …
- In:
European journal of operational research : EJOR
303
(
2022
)
1
,
pp. 168-183
Persistent link: https://www.econbiz.de/10013363889
Saved in:
3
Prioritized single nurse routing and scheduling for home healthcare services
Cinar, Ahmet
;
Salman, F. Sibel
;
Bozkaya, Burcin
- In:
European journal of operational research : EJOR
289
(
2021
)
3
,
pp. 867-878
Persistent link: https://www.econbiz.de/10012433113
Saved in:
4
Dilemma of quality information disclosure in technology licensing
Hong, Xianpei
;
Zhou, Menghuan
;
Gong, Yeming
- In:
European journal of operational research : EJOR
294
(
2021
)
2
,
pp. 543-557
Persistent link: https://www.econbiz.de/10012595878
Saved in:
5
Inefficiencies in a healthcare system with a regulatory split of power : a spatial panel data analysis of avoidable hospitalisations in Austria
Renner, Anna-Theresa
- In:
The European journal of health economics : HEPAC ; …
21
(
2020
)
1
,
pp. 85-104
Persistent link: https://www.econbiz.de/10012221640
Saved in:
6
Nurse scheduling with quick-response methods : improving hospital performance, nurse workload, and patient experience
Schoenfelder, Jan
;
Bretthauer, Kurt M.
;
Wright, P. Daniel
; …
- In:
European journal of operational research : EJOR
283
(
2020
)
1
,
pp. 390-403
Persistent link: https://www.econbiz.de/10012161999
Saved in:
7
Investigating the geographic disparity in quality of care : the case of hospital readmission after acute myocardial infarction in Italy
Wang, Yuxi
;
Ghislandi, Simone
;
Torbica, Aleksandra
- In:
The European journal of health economics : HEPAC ; …
21
(
2020
)
8
,
pp. 1149-1168
Persistent link: https://www.econbiz.de/10012490496
Saved in:
8
Patient experiences with outpatient care in Hungary : results of an online population survey
Brito Fernandes, Óscar
;
Baji, Petra
;
Kringos, Dionne
; …
- In:
The European journal of health economics : HEPAC ; …
20
(
2019
),
pp. S79-S90
Persistent link: https://www.econbiz.de/10012060932
Saved in:
9
The closer the better : does better access to outpatient care prevent hospitalization?
Elek, Petér S.
;
Molnár, Tamás
;
Váradi, Balázs
- In:
The European journal of health economics : HEPAC ; …
20
(
2019
)
6
,
pp. 801-817
Persistent link: https://www.econbiz.de/10012061289
Saved in:
10
Modeling multi-stage healthcare systems with service interactions under blocking for bed allocation
Wu, Xiaodan
;
Li, Juan
;
Chu, Chao-Hsien
- In:
European journal of operational research : EJOR
278
(
2019
)
3
,
pp. 927-941
Persistent link: https://www.econbiz.de/10012102515
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