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~isPartOf:"European management journal"
~subject:"Dienstleistung"
~subject:"Kundenzufriedenheit"
~type_genre:"Aufsatz in Zeitschrift"
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Dienstleistung
Kundenzufriedenheit
Services
6
Innovation
4
Arbeitsmarktflexibilität
1
Betriebliche Wertschöpfung
1
Business model
1
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Aufsatz in Zeitschrift
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Akaka, Melissa Archpru
1
Beirne, Martin
1
Briscoe, Gerard
1
Cromack, Chris
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Fischbacher, Moira
1
Gebauer, Heiko
1
Keränen, Krista
1
Maglio, Paul P.
1
McLaughlin, Stephen
1
Parry, Glenn
1
Paton, Robert A.
1
Smith, Anne M.
1
Vargo, Stephen L.
1
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European management journal
The service industries journal
60
Journal of service management
57
The journal of services marketing
57
Journal of business research : JBR
44
Journal of service research : JSR
44
International journal of production economics
21
Journal of service research
21
Industrial marketing management : the international journal for industrial and high-tech firms
20
International journal of services technology and management
20
Services marketing quarterly
20
Journal of retailing and consumer services
18
The journal of business & industrial marketing
18
International journal of hospitality management
17
European journal of operational research : EJOR
16
European journal of marketing : EJM
15
Service business
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
Revue d'économie industrielle
13
European review of service economics and management
11
International journal of production research
11
International journal of quality and service sciences
11
Managing service quality : MSQ ; an international journal
11
International journal of services and operations management
9
Marketing theory
9
International journal of contemporary hospitality management
8
Journal of business economics : JBE
8
Journal of the Operational Research Society : OR
8
Production and operations management : an international journal of the Production and Operations Management Society
8
Public management review
8
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
7
International journal of business process integration and management : IJBPIM
7
Research policy : policy, management and economic studies of science, technology and innovation
7
The world economy : the leading journal on international economic relations
7
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
6
Information systems and e-business management : ISeB
6
International journal of innovation management
6
Journal of service theory and practice
6
Journal of service theory and practice : JSTP
6
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ECONIS (ZBW)
6
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1
Understanding complex service systems through different lenses : an overview
Briscoe, Gerard
;
Keränen, Krista
;
Parry, Glenn
- In:
European management journal
30
(
2012
)
5
,
pp. 418-426
Persistent link: https://www.econbiz.de/10009631128
Saved in:
2
Managing creative coalitions : reflections on the social side of services innovation
Beirne, Martin
;
Cromack, Chris
- In:
European management journal
27
(
2009
)
2
,
pp. 83-89
Persistent link: https://www.econbiz.de/10003822730
Saved in:
3
On value and value co-creation : a service systems and service logic perspective
Vargo, Stephen L.
;
Maglio, Paul P.
;
Akaka, Melissa Archpru
- In:
European management journal
26
(
2008
)
3
,
pp. 145-152
Persistent link: https://www.econbiz.de/10003743831
Saved in:
4
Robust management policies for positioning pharmacies as healthcare service providers
Gebauer, Heiko
- In:
European management journal
26
(
2008
)
3
,
pp. 175-187
Persistent link: https://www.econbiz.de/10003743971
Saved in:
5
Services innovation : knowledge transfer and the supply chain
Paton, Robert A.
;
McLaughlin, Stephen
- In:
European management journal
26
(
2008
)
2
,
pp. 77-83
Persistent link: https://www.econbiz.de/10003712091
Saved in:
6
New service development: from panoramas to precision
Smith, Anne M.
;
Fischbacher, Moira
;
Wilson, Francis A.
- In:
European management journal
25
(
2007
)
5
,
pp. 370-383
Persistent link: https://www.econbiz.de/10003569637
Saved in:
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