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~isPartOf:"Expert journal of business and management"
~isPartOf:"Total quality management & business excellence"
~subject:"Kundenzufriedenheit"
~subject:"Theory"
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Search: subject:"Produktqualität"
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Kundenzufriedenheit
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Product quality
39
Produktqualität
39
Quality management
29
Qualitätsmanagement
29
Dienstleistungsqualität
20
Service quality
20
Consumer behaviour
9
Konsumentenverhalten
9
Customer satisfaction
8
Theorie
5
product quality
5
Measurement
4
Messung
4
quality
4
total quality management
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Beziehungsmarketing
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Bibliometrics
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Bibliometrie
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Digitalisierung
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Digitization
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EU countries
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EU-Staaten
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quality management
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service quality
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Avram, Bogdan
1
Campayo-Sanchez, Fernando
1
Cui, Jiaming
1
Ding, Yong
1
Eberl, Christoph
1
Feng, Yongchang
1
Franco, Cinthia
1
Gemar, German
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Habibi, Jafar
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Hallencreutz, Jacob
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He, Yihai
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Ibarra Morales, Luis Enrique
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1
Liu, Yao
1
Lv, Xiaozhong
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López-Gamero, María D.
1
Mohsenzadeh, Mehran
1
Molina Azorín, José Francisco
1
Más Ruiz, Francisco José
1
Navarro Elola, Luis
1
Nevot Bosch, Salvador
1
Parmler, Johan
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Partida, Lourdes
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Pastor Tejedor, Jesús
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Pereira-Moliner, Jorge
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Pérez Ajami, Miguel Tarek
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Reichenbach, Rebecca
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Roan, Jinsheng
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Sellers Rubio, Ricardo
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Soler, Ismael P.
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Tarí, Juan José
1
Vaziri, Reza
1
Velázquez, Jesús
1
Wang, Junhua
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Wang, Zhao
1
Wu, Jiunn-Han
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Expert journal of business and management
Total quality management & business excellence
Economics letters
60
International journal of industrial organization
56
International journal of production research
51
NBER working paper series
51
Discussion paper / Centre for Economic Policy Research
48
NBER Working Paper
48
Working paper / National Bureau of Economic Research, Inc.
47
European journal of operational research : EJOR
42
International journal of production economics
42
The journal of industrial economics
37
The Rand journal of economics
35
CESifo working papers
33
Journal of economics
30
Journal of international economics
29
American journal of agricultural economics
27
Journal of economics & management strategy : JEMS
27
International economic review
25
Quaderni - working paper DSE / Alma Mater Studiorum - Università di Bologna, Department of Economics
25
Europäische Hochschulschriften / 5
22
Journal of economic behavior & organization : JEBO
22
Discussion paper / Tinbergen Institute
21
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
21
Journal of institutional and theoretical economics : JITE
20
Management science : journal of the Institute for Operations Research and the Management Sciences
20
Discussion paper
19
European economic review : EER
19
International journal of quality & reliability management
19
Economic inquiry : journal of the Western Economic Association International
18
The American economic review
17
Applied economics
15
Bulletin of economic research
15
The economic journal : the journal of the Royal Economic Society
15
The review of economic studies
15
Working paper
15
CESifo Working Paper Series
14
Discussion papers / Wissenschaftszentrum Berlin für Sozialforschung : Forschungsschwerpunkt Markt und politische Ökonomie
14
Journal of regulatory economics
14
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
14
The Canadian journal of economics
14
CORE discussion paper : DP
13
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ECONIS (ZBW)
13
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Process quality indices : new metrics for process quality capability with zero-loss baseline
Xiong, Xinjia
;
Feng, Yongchang
- In:
Total quality management & business excellence
33
(
2022
)
9
,
pp. 975-993
Persistent link: https://www.econbiz.de/10013352636
Saved in:
2
Quality of an experience good : the interaction of price and advertising as a determining factor
Sellers Rubio, Ricardo
;
Más Ruiz, Francisco José
; …
- In:
Total quality management & business excellence
34
(
2023
)
7/8
,
pp. 807-826
Persistent link: https://www.econbiz.de/10014549084
Saved in:
3
The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
Saved in:
4
Regression approaches for Kano classification : an empirical analysis of the classification of quality attributes according to Kano
Reichenbach, Rebecca
;
Jutz, Günther
;
Eberl, Christoph
; …
- In:
Total quality management & business excellence
33
(
2022
)
8
,
pp. 884-906
Persistent link: https://www.econbiz.de/10013352629
Saved in:
5
Important drivers for customer satisfaction : from product focus to image and service quality
Hallencreutz, Jacob
;
Parmler, Johan
- In:
Total quality management & business excellence
32
(
2021
)
5
,
pp. 501-510
Persistent link: https://www.econbiz.de/10012440307
Saved in:
6
The hybrid airline model : generating quality for passengers
Avram, Bogdan
- In:
Expert journal of business and management
5
(
2017
)
2
,
pp. 149-154
Persistent link: https://www.econbiz.de/10011791401
Saved in:
7
Risk-based quality accident ranking approach using failure mechanism and Axiomatic domain mapping
He, Yihai
;
Cui, Jiaming
;
Liu, Fengdi
;
Zhu, Chunling
- In:
Total quality management & business excellence
31
(
2020
)
7/8
,
pp. 847-868
Persistent link: https://www.econbiz.de/10012256665
Saved in:
8
Quality service and its relation with global satisfaction in fast food consumers : a case Study
Ibarra Morales, Luis Enrique
;
Velázquez, Jesús
; …
- In:
Expert journal of business and management
3
(
2015
)
2
,
pp. 119-128
Persistent link: https://www.econbiz.de/10011953742
Saved in:
9
Measuring data quality with weighted metrics
Vaziri, Reza
;
Mohsenzadeh, Mehran
;
Habibi, Jafar
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 708-720
Persistent link: https://www.econbiz.de/10012199780
Saved in:
10
The growth stage model of quality information systems : an example of manmade fibre industry
Lin, Chun-Nan
;
Wu, Jiunn-Han
;
Roan, Jinsheng
- In:
Total quality management & business excellence
30
(
2019
)
9
,
pp. 1026-1041
Persistent link: https://www.econbiz.de/10012199805
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