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~isPartOf:"Financial accountability & management : in governments, public services and charities"
~isPartOf:"International journal of services and operations management"
~isPartOf:"The international journal of productivity and performance management"
~subject:"Performance-Messung"
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Search: subject_exact:"QFD (Quality function deployment)"
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Performance-Messung
Quality management
112
Qualitätsmanagement
112
Dienstleistungsqualität
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Service quality
32
India
21
Indien
21
Customer satisfaction
18
Kundenzufriedenheit
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Lean Production
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Lean production
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service quality
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Lean management
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TQM
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AHP approach
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AHP-Verfahren
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Fuzzy sets
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total quality management
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Bibliometrics
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Consumer behaviour
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Balouei Jamkhaneh, Hadi
2
Antunes, Marina Godinho
1
Asokan, P.
1
Baker, Timothy
1
Collier, David A.
1
Cuganesan, Suresh
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Di Luozzo, Sebastiano
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Digalwar, A. K.
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Garg, Dixit
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Gupta, Vineet
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Ilangakoon, Tharushi Sandunika
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Jayaraman, Vaidy
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Jha, Abhishek Kumar
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Ju, Ki-Jung
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Justino, Maria do Rosário
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Keegan, Richard
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Khairul Anuar Mohd Ali
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Konsra, Pooja
1
Kumar, Raj
1
Lacey, David
1
Liolli, Roberto
1
Main, Naser Alolayyan
1
Min, Ho-key
1
Park, Byeonghwa
1
Pollitt, Christopher
1
Quirós, Joaquín Texeira
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Ruben, R. Ben
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Safaei Ghadikolaei, Abdolhamid
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Samaranayake, Premaratne
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Sangwan, K. S.
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Schiraldi, Massimiliano Maria
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Shahin, Arash
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Shahin, Reza
1
Vinodh S
1
Weerabahu, Samanthi Kumari
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Financial accountability & management : in governments, public services and charities
International journal of services and operations management
The international journal of productivity and performance management
International journal of productivity and quality management : IJPQM
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Total quality management & business excellence
26
The TQM journal : the international review of organizational improvement
25
International journal of quality & reliability management
24
International journal of production research
23
International journal of process management and benchmarking : IJPMB
14
Benchmarking : an international journal ; BIJ
11
Quality management journal : QMJ
10
International journal of production economics
9
International journal of six sigma and competitive advantage : IJSSCA
9
International journal of business excellence
7
The international journal of productivity and performance management : IJPPM
7
Amfiteatru economic : an economic and business research periodical
5
Business process management journal
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of quality and innovation
5
International journal of quality and service sciences
5
Journal of industrial engineering and management : JIEM
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
The service industries journal
4
Benchmarking : an international journal
3
Decision sciences : DS
3
Health care management review : HCM review
3
International journal of agile systems and management : IJASM
3
International journal of business performance and supply chain modelling : IJBPSCM
3
International journal of business process integration and management : IJBPIM
3
International journal of hospitality management
3
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
3
Journal of health organization and management
3
Measuring business excellence : the journal of organizational performance management
3
Research paper / Strathclyde Business School
3
Accounting, auditing & accountability journal
2
Business strategy and the environment
2
Cambridge studies in comparative public policy
2
Cogent business & management
2
Economic research
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ECONIS (ZBW)
15
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1
Assessing sustainable tourism development through service supply chain process maturity and service quality model
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
- In:
The international journal of productivity and …
72
(
2023
)
7
,
pp. 2046-2068
Persistent link: https://www.econbiz.de/10014338872
Saved in:
2
Key activity indicators : critical review and proposal of implementation criteria
Di Luozzo, Sebastiano
;
Keegan, Richard
;
Liolli, Roberto
; …
- In:
The international journal of productivity and …
72
(
2023
)
10
,
pp. 3000-3026
Persistent link: https://www.econbiz.de/10014431870
Saved in:
3
Measuring the maturity of service supply chain process : a new framework
Balouei Jamkhaneh, Hadi
;
Safaei Ghadikolaei, Abdolhamid
- In:
The international journal of productivity and …
71
(
2022
)
1
,
pp. 245-288
Persistent link: https://www.econbiz.de/10012797802
Saved in:
4
Adoption of Industry 4.0 and lean concepts in hospitals for healthcare operational performance improvement
Ilangakoon, Tharushi Sandunika
;
Weerabahu, Samanthi Kumari
- In:
The international journal of productivity and …
71
(
2022
)
6
,
pp. 2188-2213
Persistent link: https://www.econbiz.de/10013365961
Saved in:
5
Application of multi-grade fuzzy and ANFIS approaches for performance analysis of Lean Six Sigma system with sustainable considerations
Ruben, R. Ben
;
Vinodh S
;
Asokan, P.
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 239-261
Persistent link: https://www.econbiz.de/10012106460
Saved in:
6
Performance evaluation of TQM attainment in Indian manufacturing sector
Gupta, Vineet
;
Garg, Dixit
;
Kumar, Raj
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011849912
Saved in:
7
Total quality management and quality certification : effects in organisational performance
Antunes, Marina Godinho
;
Quirós, Joaquín Texeira
; …
- In:
International journal of services and operations management
29
(
2018
)
4
,
pp. 439-461
Persistent link: https://www.econbiz.de/10011878292
Saved in:
8
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
9
Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy
;
Collier, David A.
;
Jayaraman, Vaidy
- In:
International journal of services and operations management
28
(
2017
)
3
,
pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
Saved in:
10
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
Saved in:
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