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~isPartOf:"Gabler Research / Unternehmenskooperation und Netzwerkmanagement"
~isPartOf:"International journal of services and operations management"
~subject:"Kfz-Gewerbe"
~subject:"Kundenservice"
~subject:"Supplier relationship management"
~type_genre:"Article in journal"
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Kfz-Gewerbe
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Automotive services industry
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Customer satisfaction
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1
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Gabler Research / Unternehmenskooperation und Netzwerkmanagement
International journal of services and operations management
International journal of automotive technology and management : IJATM
7
Jahrbuch der Absatz- und Verbrauchsforschung
5
The journal of structured finance
5
The American economic review
4
Finanzierung, Leasing, Factoring : FLF
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Journal of business economics : JBE
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Journal of international marketing and marketing research
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Orientierungen zur Wirtschafts- und Gesellschaftspolitik
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Services marketing quarterly
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Harvard-Business-Manager : das Wissen der Besten
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Hitotsubashi journal of economics
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Industrial marketing management : the international journal for industrial and high-tech firms
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Industrial relations : a journal of economy & society
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International journal of globalisation and small business : IJGSB
2
International journal of retail & distribution management
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International journal of services, economics and management
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Journal of marketing channels : ... distribution systems, strategy, and management
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Journal of marketing research : JMR
2
Journal of retailing and consumer services
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Kom / Kommission der Europäischen Gemeinschaften
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Monthly labor review : MLR
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Quantitative marketing and economics : QME
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World review of entrepreneurship, management and sustainable development
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African journal of economic and management studies : AJEMS
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American economic journal
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American economic journal : a journal of the American Economic Association
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Annual survey of Philippine business and industry
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Análisis económico
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Asian journal of management cases
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Bulletin of political economy
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China development review
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Contemporary accounting research : a journal of the Canadian Academic Accounting Association
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Performance optimisation of automobile service centre using Taguchi approach
Sharma, Rishu
;
Garg, Suresh
- In:
International journal of services and operations management
12
(
2012
)
2
,
pp. 221-243
Persistent link: https://www.econbiz.de/10009570268
Saved in:
2
Desingning and pre-testing a questionnaire for two-wheeler services
Bagodi, Virupaxi
;
Mahanty, Biswajit
- In:
International journal of services and operations management
10
(
2011
)
3
,
pp. 348-377
Persistent link: https://www.econbiz.de/10009376028
Saved in:
3
Effects of customer services efficiency and market effectiveness on dealer performance
Rajagopal
- In:
International journal of services and operations management
5
(
2009
)
5
,
pp. 575-594
Persistent link: https://www.econbiz.de/10003884853
Saved in:
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