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~isPartOf:"Gabler Research / Unternehmenskooperation und Netzwerkmanagement"
~isPartOf:"Journal of marketing"
~person:"Kawohl, Julian"
~person:"Verhoef, Peter C."
~subject:"Consumer behaviour"
~subject:"Kundenorientierung"
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Consumer behaviour
Kundenorientierung
Beziehungsmarketing
3
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3
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
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customer experience
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Kawohl, Julian
Verhoef, Peter C.
Kumar, V.
6
Palmatier, Robert W.
5
Dahl, Darren W.
4
Fuchs, Christoph
4
Hamilton, Ryan
4
Schreier, Martin
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Gabler Research / Unternehmenskooperation und Netzwerkmanagement
Journal of marketing
ERIM report series research in management
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
Journal of the Academy of Marketing Science
3
Institut für Handelsmanagement und Netzwerkmarketing - Publikationen
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Journal of retailing
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GfK marketing intelligence review : Marketingforschung für die Praxis
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Journal of retailing and consumer services
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1
MSI reports : working paper series
1
Marketing accountability for marketing and non-marketing outcomes
1
Marketing letters : a journal of research in marketing
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Research series / Erasmus Universiteit Rotterdam
1
Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
1
Tinbergen Institute research series
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Transolve - Projektbericht 3(2008)
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Transolve - Projektbericht 6(2009)
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Universia business review : UBR
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ECONIS (ZBW)
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1
Understanding customer experience throughout the customer journey
Lemon, Katherine N.
;
Verhoef, Peter C.
- In:
Journal of marketing
80
(
2016
)
6
,
pp. 69-96
Persistent link: https://www.econbiz.de/10011621578
Saved in:
2
Lösungsorientierung von Handelsunternehmen : Konzeption und Erfolgsmessung
Kawohl, Julian
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003929070
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