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~isPartOf:"Gabler-Edition Wissenschaft / Focus Dienstleistungsmarketing"
~subject:"Brand management"
~subject:"Dienstleistungsqualität"
~type_genre:"Aufsatzsammlung"
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Search: subject_exact:"Customer relationship management"
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Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
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Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) book series
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Service quality and management
Kunst, Paul
(
ed.
);
Lemmink, Jos
(
ed.
);
Stauss, Bernd
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10014005928
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