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~isPartOf:"Games and economic behavior"
~isPartOf:"Journal of health organization and management"
~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~subject:"Asymmetric information"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Case study"
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Asymmetric information
Service quality
Theory
1,958
Consumer behaviour
1,957
Theorie
1,957
Konsumentenverhalten
1,956
Game theory
1,497
Spieltheorie
1,495
Einzelhandel
667
Retail trade
667
Experiment
651
Relationship marketing
585
Beziehungsmarketing
584
Customer satisfaction
430
Kundenzufriedenheit
428
Dienstleistungsqualität
386
Online retailing
385
Online-Handel
385
Auction theory
330
Auktionstheorie
330
Nash equilibrium
313
Nash-Gleichgewicht
311
Brand management
287
Markenführung
287
Brand image
243
Markenimage
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Asymmetrische Information
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Social Web
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Social web
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E-commerce
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Electronic Commerce
210
Health care
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Learning process
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Gesundheitsversorgung
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Case study
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Conference paper
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Aufsatzsammlung
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Prentice, Catherine
11
Söderlund, Magnus
8
MacLean, Richard P.
5
Park, Jungkun
5
Postlewaite, Andrew
5
Quach, Sara
5
Gong, Taeshik
4
Paul, Justin
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Barbieri, Stefano
3
Bartram, Timothy
3
Blume, Andreas
3
Harun, Ahasan
3
He, Wei
3
Hollebeek, Linda D.
3
Jebarajakirthy, Charles
3
Karande, Kiran
3
Kawai, Keiichi
3
Kim, Jinwoo
3
Ladhari, Riadh
3
Lim, Wooyoung
3
Mortimer, Gary
3
Palfrey, Thomas R.
3
Park, Eunil
3
Shneyerov, Artyom
3
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Antwi, Collins Opoku
2
Aoyagi, Masaki
2
Asante, Daniel
2
Asante, Eric Adom
2
Ashill, Nicholas J.
2
Babin, Barry J.
2
Bilancini, Ennio
2
Bilgihan, Anil
2
Boadi, Evans Asante
2
Boakye, Kwabena G.
2
Borges, Adilson
2
Brengman, Malaika
2
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Games and economic behavior
Journal of health organization and management
Journal of retailing and consumer services
International journal of hospitality management
407
Journal of economic theory
324
Journal of business research : JBR
298
The service industries journal
293
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
211
Management science : journal of the Institute for Operations Research and the Management Sciences
210
Economics letters
201
Economic theory : official journal of the Society for the Advancement of Economic Theory
187
The accounting review : a publication of the American Accounting Association
180
Auditing : a journal of practice & theory
178
International journal of contemporary hospitality management
163
Journal of economic behavior & organization : JEBO
160
Journal of banking & finance
146
Services marketing quarterly
141
Journal of hospitality marketing & management
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
128
European journal of operational research : EJOR
127
Journal of travel and tourism marketing
123
Tourism management : research, policies, practice
121
Journal of financial economics
120
Finance research letters
118
The review of financial studies
118
Cogent business & management
114
International journal of quality & reliability management
114
International journal of quality and service sciences
112
The American economic review
112
Journal of public economics
109
Service business
109
International journal of industrial organization
105
Journal of accounting & economics
105
International journal of productivity and quality management : IJPQM
104
Journal of service research : JSR
103
International journal of services and operations management
102
Health care management review : HCM review
101
Journal of health economics
95
Journal of service management
95
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ECONIS (ZBW)
618
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1
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10
of
618
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1
Auction design with heterogeneous priors
Pham, Hien
;
Yamashita, Takuro
- In:
Games and economic behavior
145
(
2024
),
pp. 413-425
Persistent link: https://www.econbiz.de/10014545436
Saved in:
2
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
3
Collusion-proof mechanisms for full surplus extraction
Guo, Huiyi
- In:
Games and economic behavior
145
(
2024
),
pp. 263-284
Persistent link: https://www.econbiz.de/10014545426
Saved in:
4
Communication, renegotiation and coordination with private values
Heller, Yuval
;
Kuzmics, Christoph
- In:
Games and economic behavior
143
(
2024
),
pp. 51-76
Persistent link: https://www.econbiz.de/10014450004
Saved in:
5
Demonstrating the influencing factors and outcomes of customer experience in omnichannel retail
Zhang, Xueting
;
Park, Younggeun
;
Park, Jaejin
;
Zhang, Hao
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462160
Saved in:
6
Determining influence of service quality on user identification, belongingness, and satisfaction on mobile social media : insight from emotional attachment perspective
Pang, Hua
;
Zhang, Kaige
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462295
Saved in:
7
Enhance understandings of Online Food Delivery's service quality with online reviews
Ma, Bohao
;
Wong, Yiik Diew
;
Teo, Chee Chong
;
Wang, Ziyang
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014460837
Saved in:
8
Equilibrium information in credence goods
Liu, Ting
;
Ma, Ching-to Albert
- In:
Games and economic behavior
145
(
2024
),
pp. 84-101
Persistent link: https://www.econbiz.de/10014545415
Saved in:
9
Exploring the effects of value co-creation strategies in event services on attendees' citizenship behaviors : the roles of customer empowerment and psychological ownership
Zhang, Xingyi
;
Singh, Smita
;
Li, Jing
;
Shao, Xiaolong
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460864
Saved in:
10
Exploring the influence mechanism of chatbot-expressed humor on service satisfaction in online customer service
Xie, Yuguang
;
Liang, Changyong
;
Zhou, Peiyu
;
Jiang, Li
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460852
Saved in:
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