//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Games and economic behavior"
~isPartOf:"Journal of health organization and management"
~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~subject:"Service quality"
~subject:"USA"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Service quality
USA
Theory
1,958
Consumer behaviour
1,957
Theorie
1,957
Konsumentenverhalten
1,956
Game theory
1,497
Spieltheorie
1,495
Einzelhandel
667
Retail trade
667
Experiment
651
Relationship marketing
585
Beziehungsmarketing
584
Customer satisfaction
431
Kundenzufriedenheit
429
Dienstleistungsqualität
388
Online retailing
385
Online-Handel
385
Auction theory
330
Auktionstheorie
330
Nash equilibrium
313
Nash-Gleichgewicht
311
Brand management
287
Markenführung
287
Brand image
243
Markenimage
243
Asymmetric information
231
Asymmetrische Information
231
Gesundheitswesen
229
Health care system
229
Social Web
226
Social web
226
Health care
219
Gesundheitsversorgung
215
E-commerce
211
Electronic Commerce
210
Learning process
205
Lernprozess
205
Internet marketing
189
Online-Marketing
188
more ...
less ...
Online availability
All
Undetermined
352
Free
3
Type of publication
All
Article
559
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
560
Conference paper
4
Konferenzbeitrag
4
Biografie
3
Biography
3
Case study
2
Fallstudie
2
Aufsatzsammlung
1
Bibliografie enthalten
1
Bibliography included
1
Collection of articles of several authors
1
Festschrift
1
Sammelwerk
1
more ...
less ...
Language
All
English
Author
All
Harsanyi, John C.
15
Prentice, Catherine
11
Park, Jungkun
9
Söderlund, Magnus
8
Quach, Sara
5
Carpenter, Jason M.
4
Gong, Taeshik
4
Paul, Justin
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Bartram, Timothy
3
Harun, Ahasan
3
Hollebeek, Linda D.
3
Jebarajakirthy, Charles
3
Karande, Kiran
3
Ladhari, Riadh
3
Mortimer, Gary
3
Northey, Gavin
3
Park, Eunil
3
Yang, Kiseol
3
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Antwi, Collins Opoku
2
Asante, Daniel
2
Asante, Eric Adom
2
Ashill, Nicholas J.
2
Babin, Barry J.
2
Bilgihan, Anil
2
Boadi, Evans Asante
2
Boakye, Kwabena G.
2
Bogomolova, Svetlana
2
Borders, Aberdeen Leila
2
Borges, Adilson
2
Brengman, Malaika
2
Brosdahl, Deborah J. C.
2
Cambra-Fierro, Jesús
2
Chen, Mu-Chen
2
Cioppi, Marco
2
Cuny, Caroline
2
Davari, Arezoo
2
more ...
less ...
Published in...
All
Games and economic behavior
Journal of health organization and management
Journal of retailing and consumer services
The American economic review
2,026
The review of economics and statistics
1,430
The review of financial studies
1,378
The journal of finance : the journal of the American Finance Association
1,305
American journal of agricultural economics
1,267
Applied economics
1,191
Economic review
924
Journal of banking & finance
874
Economics letters
856
Economic inquiry : journal of the Western Economic Association International
850
Monthly labor review : MLR
848
National tax journal
844
Journal of financial economics
839
Journal of financial and quantitative analysis : JFQA
811
Southern economic journal
799
Journal of human resources : JHR
790
The journal of futures markets
774
Journal of money, credit and banking : JMCB
709
The journal of economic perspectives : EP ; a journal of the American Economic Association
701
Journal of political economy
683
The quarterly journal of economics
652
The journal of law & economics
647
American economic journal : a journal of the American Economic Association
614
International journal of hospitality management
603
Challenge
600
ILR review : the journal of work and policy
597
Journal of business research : JBR
592
Health affairs : at the intersection of health, health care, and policy
590
Journal of labor economics
552
European journal of operational research : EJOR
551
Journal of urban economics
524
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
523
Journal of monetary economics
521
Journal of public economics
508
Review / Federal Reserve Bank of St. Louis
507
Journal of economic issues : jei
500
Business economics : the journal of the National Association for Business Economists
492
Applied economics letters
483
Contemporary economic policy : a journal of Western Economic Association International
480
Public choice
479
more ...
less ...
Source
All
ECONIS (ZBW)
560
Showing
1
-
10
of
560
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
2
Demonstrating the influencing factors and outcomes of customer experience in omnichannel retail
Zhang, Xueting
;
Park, Younggeun
;
Park, Jaejin
;
Zhang, Hao
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462160
Saved in:
3
Determining influence of service quality on user identification, belongingness, and satisfaction on mobile social media : insight from emotional attachment perspective
Pang, Hua
;
Zhang, Kaige
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462295
Saved in:
4
Diagnosing patient flow issues in the emergency department : an Australasian hospital case study
Boehme, Tillmann
;
Rylands, Brogan
;
Fan, Joshua Poh
; …
- In:
Journal of health organization and management
38
(
2024
)
4
,
pp. 600-620
Persistent link: https://www.econbiz.de/10014637443
Saved in:
5
Does the healthcare decentralization provide better public health security capacity and health services satisfaction?
Durmuş, Veli
- In:
Journal of health organization and management
38
(
2024
)
2
,
pp. 209-226
Persistent link: https://www.econbiz.de/10014636497
Saved in:
6
Enhance understandings of Online Food Delivery's service quality with online reviews
Ma, Bohao
;
Wong, Yiik Diew
;
Teo, Chee Chong
;
Wang, Ziyang
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014460837
Saved in:
7
Exploring the effects of value co-creation strategies in event services on attendees' citizenship behaviors : the roles of customer empowerment and psychological ownership
Zhang, Xingyi
;
Singh, Smita
;
Li, Jing
;
Shao, Xiaolong
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460864
Saved in:
8
Exploring the influence mechanism of chatbot-expressed humor on service satisfaction in online customer service
Xie, Yuguang
;
Liang, Changyong
;
Zhou, Peiyu
;
Jiang, Li
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460852
Saved in:
9
Hey boomer, "your ride has arrived" : are you willing to continue using the ride-hailing app?
Akram, Umair
;
Lavuri, Rambabu
;
Mathur, Swati
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462291
Saved in:
10
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->