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~isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"IEEE transactions on engineering management : EM"
~isPartOf:"Total quality management & business excellence"
~subject:"Quality management"
~subject:"service quality"
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Quality management
service quality
Qualitätsmanagement
303
Dienstleistungsqualität
46
Lean Management
46
Lean management
46
Service quality
46
Firm performance
43
Unternehmenserfolg
43
Standardisierung
42
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quality management
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25
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23
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23
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21
total quality management
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Lieferkette
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Supply chain
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Fuzzy sets
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KMU
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SME
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Health care
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ISO 9001
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Organisatorischer Wandel
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Antony, Jiju
27
Cudney, Elizabeth A.
14
Chiarini, Andrea
6
Sampaio, Paulo
6
Edgeman, Rick
5
Garza-Reyes, Jose Arturo
5
Gremyr, Ida
5
Lizarelli, Fabiane Letícia
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Marimon, Frederic
5
Cândido, Carlos J. F.
4
Liu, Hu-Chen
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4
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3
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3
Carvalho, Raíssa Souto Maior Corrêa de
3
Cherrafi, Anass
3
Choo, Adrian S.
3
Elg, Mattias
3
Furterer, Sandra L.
3
Huo, Baofeng
3
Jayaraman, Raja
3
Kumar, Vimal
3
Martin, Jason
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Materla, Tejaswi
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Global business and organizational excellence : a review of research & best practices
IEEE transactions on engineering management : EM
Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
396
International journal of production research
353
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
174
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
43
Beiträge zur Hochschulpolitik
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Cogent business & management
36
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
A Productivity Press book
32
European research studies
32
Gabler Edition Wissenschaft
32
International journal of business excellence : IJBEX
30
Six Sigma in der Finanzbranche
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
303
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31
Select a winning Lean Six Sigma 4.0 project : best worst method based decision making approach
Skalli, Dounia
;
Cherrafi, Anass
;
Charkaoui, Abdelkabir
; …
- In:
Total quality management & business excellence
35
(
2024
)
5/6
,
pp. 503-528
Persistent link: https://www.econbiz.de/10014549008
Saved in:
32
Do green practices drive business excellence in SMEs? : investigating how green entrepreneurial orientation improves firm's performance
Aftab, Junaid
;
Veneziani, Monica
;
Sarwar, Huma
;
Abid, Nabila
- In:
Total quality management & business excellence
35
(
2024
)
5/6
,
pp. 529-558
Persistent link: https://www.econbiz.de/10014549009
Saved in:
33
ISOTRIZ : an approach to support SMEs in implementing ISO 9001:2015 using the TRIZ methodology
Carvalho, Raíssa Souto Maior Corrêa de
;
Medeiros, …
- In:
Total quality management & business excellence
35
(
2024
)
5/6
,
pp. 584-605
Persistent link: https://www.econbiz.de/10014549028
Saved in:
34
Strategic conceptualization and operationalization of digital orientation to support organizational TQM performance
Raj, Rohit
;
Kumar, Vimal
;
Sonmezturk Bolatan, Gulin Idil
; …
- In:
Total quality management & business excellence
35
(
2024
)
7/8
,
pp. 784-813
Persistent link: https://www.econbiz.de/10014549057
Saved in:
35
Absorptive capacity as enabler for service improvements : the role of customer satisfaction information usage
Birch-Jensen, Andrea
;
Gremyr, Ida
;
Halldórsson, Árni
- In:
Total quality management & business excellence
32
(
2021
)
15
,
pp. 1651-1665
Persistent link: https://www.econbiz.de/10012694175
Saved in:
36
The role of organisational motivation and coordination in continuous improvement implementations : an empirical research of process improvement project success
Lameijer, B. A.
;
Antony, Jiju
;
Chakraborty, Ayon
;
Does, …
- In:
Total quality management & business excellence
32
(
2021
)
14
,
pp. 1633-1649
Persistent link: https://www.econbiz.de/10012649856
Saved in:
37
Total quality management and lean six sigma impact on supply chain research field : systematic analysis
Mahdikhani, Maryam
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 1921-1939
Persistent link: https://www.econbiz.de/10014443795
Saved in:
38
Healthcare 4.0 digital technologies impact on quality of care : a systematic literature review
Marbouh, Dounia
;
Swarnakar, Vikas
;
Simsekler, Mecit Can Emre
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 2157-2182
Persistent link: https://www.econbiz.de/10014443899
Saved in:
39
Optimal upgrading strategy for the quality, release time, and pricing for software vendor
Peng, Shuxia
;
Li, Bo
;
Hou, Pengwen
- In:
IEEE transactions on engineering management : EM
70
(
2023
)
11
,
pp. 3849-3862
Persistent link: https://www.econbiz.de/10014424468
Saved in:
40
A strategy tripod perspective on ISO 9001 adoption : evidence from Chinese manufacturing firms
Wang, Jiangang
;
Liu, Fanghong
;
Wu, Jie
- In:
IEEE transactions on engineering management : EM
70
(
2023
)
11
,
pp. 3990-4004
Persistent link: https://www.econbiz.de/10014424497
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