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~isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"Journal of health organization and management"
~isPartOf:"Total quality management & business excellence"
~person:"Gremyr, Ida"
~subject:"Customer satisfaction"
~subject:"Krankenhaus"
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Global business and organizational excellence : a review of research & best practices
Journal of health organization and management
Total quality management & business excellence
International journal of six sigma and competitive advantage : IJSSCA
1
Operations management research : OMR ; advancing practice through theory
1
The TQM journal : the international review of organizational improvement
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Absorptive capacity as enabler for service improvements : the role of customer satisfaction information usage
Birch-Jensen, Andrea
;
Gremyr, Ida
;
Halldórsson, Árni
- In:
Total quality management & business excellence
32
(
2021
)
15
,
pp. 1651-1665
Persistent link: https://www.econbiz.de/10012694175
Saved in:
2
A value-based taxonomy of improvement approaches in healthcare
Colldén, Christian
;
Gremyr, Ida
;
Hellström, Andreas
; …
- In:
Journal of health organization and management
31
(
2017
)
4
,
pp. 445-458
Persistent link: https://www.econbiz.de/10011748343
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