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~isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"Springer eBook Collection"
~isPartOf:"Total quality management & business excellence"
~person:"Carvalho, Raíssa Souto Maior Corrêa de"
~subject:"Quality management"
~subject:"clustering"
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Carvalho, Raíssa Souto Maior Corrêa de
Antony, Jiju
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Global business and organizational excellence : a review of research & best practices
Springer eBook Collection
Total quality management & business excellence
International journal of services and operations management : IJSOM
1
Journal of nonprofit & public sector marketing
1
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ECONIS (ZBW)
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ISOTRIZ : an approach to support SMEs in implementing ISO 9001:2015 using the TRIZ methodology
Carvalho, Raíssa Souto Maior Corrêa de
;
Medeiros, …
- In:
Total quality management & business excellence
35
(
2024
)
5/6
,
pp. 584-605
Persistent link: https://www.econbiz.de/10014549028
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A methodology for assessing the main difficulties faced by SMEs in implementing ISO 9001 : 2015 requirements
Carvalho, Raíssa Souto Maior Corrêa de
;
Medeiros, …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1674-1690
Persistent link: https://www.econbiz.de/10013415863
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What determines patient loyalty in health services? : an analysis to assist service quality management
Oliveira, Lucas Ambrósio Bezerra de
;
Albuquerque, …
- In:
Total quality management & business excellence
33
(
2022
)
12
,
pp. 1403-1421
Persistent link: https://www.econbiz.de/10013352681
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