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~isPartOf:"Global business review"
~isPartOf:"Journal of financial services research : JFSR"
~isPartOf:"Long range planning : LRP ; international journal of strategic management"
~isPartOf:"Marketing intelligence & planning"
~isPartOf:"Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations"
~type:"article"
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Search: subject_exact:"Massengeschäft von Banken"
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Personal banking
22
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22
Beziehungsmarketing
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7
Consumer behaviour
5
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5
Bank
4
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Global business review
Journal of financial services research : JFSR
Long range planning : LRP ; international journal of strategic management
Marketing intelligence & planning
Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
Die Bank
59
The international journal of bank marketing : IJBM
47
Journal of financial services marketing : JFSM
29
Achieving excellence in retail banking
28
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
18
Journal of retailing and consumer services
16
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
13
Journal of banking & finance
12
The service industries journal
9
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
9
International journal of bank marketing
8
The journal of services marketing
7
Erfolgsfaktor Kundenorientierung : aktuelle Ansätze in der Vermögensberatung aus Sicht unterschiedlicher Marktteilnehmer
6
Financial innovation in retail and corporate banking
6
Journal of payments strategy & systems
6
Risikoprofiling von Anlegern : Kundenprofile treffend analysieren und in der Beratung nutzen
6
The international journal of human resource management
6
The journal of credit risk : published quarterly by Incisive Media
6
Bankenwettbewerb : Positionierung im Privatkundengeschäft : 8. Norddeutscher Bankentag
5
Banks and bank systems : international research journal
5
Essays on strategic price bundling in retail banking
5
International journal of financial services management : IJFSM
5
Journal of Asian finance, economics and business : JAFEB
5
Journal of financial regulation and compliance : an international journal
5
Statistiken / Oesterreichische Nationalbank : Daten & Analysen
5
Aspekte der Digitalisierung in Banken
4
Banking and information technology : BIT ; a strategic report for top management
4
International journal of services and operations management
4
Journal of digital banking
4
Journal of financial services marketing
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of strategic marketing
4
Managing service quality : MSQ ; an international journal
4
Services marketing quarterly
4
The review of financial studies
4
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ECONIS (ZBW)
22
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1
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10
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22
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1
La transformation des business models des banques
Bandt, Olivier de
;
Frappa, Sébastien
- In:
Revue d'économie financière : revue trimestrielle de …
137
(
2020
)
1
,
pp. 67-88
Persistent link: https://www.econbiz.de/10012440168
Saved in:
2
The effect of ATM service quality on customer satisfaction and customer loyalty : an empirical analysis
Aslam, Wajeeha
;
Tariq, Ayesha
;
Arif, Imtiaz
- In:
Global business review
20
(
2019
)
5
,
pp. 1155-1178
Persistent link: https://www.econbiz.de/10012137565
Saved in:
3
A model of customer loyalty : an empirical study of Indian retail banking customer
Kant, Rishi
;
Jaiswal, Deepak
;
Mishra, Suyash
- In:
Global business review
20
(
2019
)
5
,
pp. 1248-1266
Persistent link: https://www.econbiz.de/10012137634
Saved in:
4
Stratégies de la banque de détail face à la révolution technologique
Klein, Olivier
- In:
Revue d'économie financière : revue trimestrielle de …
135
(
2019
),
pp. 193-206
Persistent link: https://www.econbiz.de/10012434345
Saved in:
5
Retail bank interest margins in low interest rate environments
Sääskilahti, Jaakko
- In:
Journal of financial services research : JFSR
53
(
2018
)
1
,
pp. 37-68
Persistent link: https://www.econbiz.de/10012023929
Saved in:
6
Les investisseurs de détail dans la législation européenne sur les valeurs mobilières : du principe de responsabilité de l'acheteur à la protection accrue des investisseurs
Gnoni, Salvatore
;
Maijoor, Steven J.
;
Vuarlot-Dignac, Sophie
- In:
Revue d'économie financière : revue trimestrielle de …
129
(
2018
)
1
,
pp. 205-221
Persistent link: https://www.econbiz.de/10011900430
Saved in:
7
Introduction to retail payments : mapping out the road ahead
Bolt, Wilko
;
Mester, Loretta J.
- In:
Journal of financial services research : JFSR
52
(
2017
)
1/2
,
pp. 1-3
Persistent link: https://www.econbiz.de/10011777423
Saved in:
8
Frameworks for consumers' narratives in a changing marketplace : banking and the financial crisis
Gilliam, David A.
;
Preston, Teresa
;
Hall, John R.
- In:
Marketing intelligence & planning
35
(
2017
)
7
,
pp. 892-906
Persistent link: https://www.econbiz.de/10011798063
Saved in:
9
Competitors' strategic heterogeneity and firm performance
Gómez, Jaime
;
Orcos, Raquel
;
Palomas, Sergio
- In:
Long range planning : LRP ; international journal of …
49
(
2016
)
1
,
pp. 145-163
Persistent link: https://www.econbiz.de/10011484185
Saved in:
10
Summarizing factors of customer experience and building a structural model using total interpretive structural modelling technology
Sharma, Meenakshi
;
Tiwari, Prakash C.
;
Chaubey, D. S.
- In:
Global business review
17
(
2016
)
3
,
pp. 730-741
Persistent link: https://www.econbiz.de/10011603209
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