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~isPartOf:"Handbook of research on customer engagement"
~subject:"Customer satisfaction"
~subject:"United Kingdom"
~type_genre:"Book section"
~type_genre:"Collection of articles of several authors"
~type_genre:"Mehrbändiges Werk"
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Handbook of research on customer engagement
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
5
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
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E-manufacturing and E-service strategies in contemporary organizations
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Accountability and responsibility in health care : issues in addressing an emerging global challenge
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Connecting knowledge and performance in public services : from knowing to doing
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E-marketing in developed and developing countries : emerging practices
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Enhancing knowledge development in marketing ; Vol. 21
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Global cases on hospitality industry
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Grundlagen des After Sales Marketing
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Innovations in certain areas of organization management and marketing
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International journal of auditing : IJA
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Kundenorientierung im Touristikmanagement
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Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
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Marketing in the new global order : challenges and opportunities
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Modern analysis of customer surveys : with applications using R
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Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
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The service industries journal
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3rd International Conference on Global Interdependence and Decision Sciences, December 28-30, 2009, Hyderabad, India
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Achieving Business Competitiveness in a Digital Environment : Opportunities in E-commerce and Online Marketing
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Customer engagement conceptualization and conceptual relationships
Bolton, Ruth N.
- In:
Handbook of research on customer engagement
,
(pp. 114-125)
.
2019
Persistent link: https://www.econbiz.de/10013163361
Saved in:
2
The role of consumer engagement in recovering online service failures : an application of service-dominant logic
Islam, Jamid Ul
;
Rahman, Zillur
;
Hollebeek, Linda D.
- In:
Handbook of research on customer engagement
,
(pp. 456-469)
.
2019
Persistent link: https://www.econbiz.de/10013163406
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