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~isPartOf:"Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden"
~isPartOf:"Journal of financial services marketing : JFSM"
~person:"Brun, Isabelle"
~subject:"Customer satisfaction"
~subject:"Electronic banking"
~subject:"Personal banking"
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Brun, Isabelle
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
Journal of financial services marketing : JFSM
The international journal of bank marketing : IJBM
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
The service industries journal
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Towards a better understanding of mobile banking : the impact of customer experience on trust and commitment
Rajaobelina, Lova
;
Brun, Isabelle
;
Tep, Sandrine Prom
; …
- In:
Journal of financial services marketing : JFSM
23
(
2018
)
3/4
,
pp. 141-152
Persistent link: https://www.econbiz.de/10011975268
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