//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Handelsforschung"
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~isPartOf:"The journal of services marketing"
~person:"Dagger, Tracey S."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer experience management"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
3
Relationship marketing
3
Australia
1
Australien
1
B-to-B-Marketing
1
Business-to-business marketing
1
Communication
1
Confidence
1
Customer satisfaction
1
Dienstleistungsmarketing
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Distance learning
1
Fernunterricht
1
Kommunikation
1
Kundenzufriedenheit
1
Service industry
1
Service quality
1
Services marketing
1
Social behaviour
1
Soziales Verhalten
1
USA
1
United States
1
Vertrauen
1
Viral marketing
1
Virales Marketing
1
more ...
less ...
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Dagger, Tracey S.
Gil Saura, Irene
6
Klaus, Philipp
6
Mattila, Anna S.
6
Benoit, Sabine
4
Holloway, Betsy Bugg
4
Aksoy, Lerzan
3
Alkire, Linda
3
Bruce, Helen L.
3
Burton, Jamie
3
Gruber, Thorsten
3
Grönroos, Christian
3
Hansen, John D.
3
Harris, Lloyd C.
3
Hartline, Michael D.
3
Heinonen, Kristina
3
Hollebeek, Linda D.
3
Agariya, Arun Kumar
2
Barnes, Donald C.
2
Basso, Kenny
2
Beatty, Sharon E.
2
Bebber, Suélen
2
Bejou, Azam
2
Bejou, David
2
Benkenstein, Martin
2
Black, Hulda G.
2
Bruhn, Manfred
2
Chen, Tser-yieth
2
Choi, Beom Joon
2
Collier, Joel E.
2
Deitz, George D.
2
Ettinger, Andreas
2
Faßnacht, Martin
2
Frow, Pennie
2
Furrer, Olivier
2
Gabler, Colin B.
2
Grewal, Dhruv
2
Gustafsson, Anders
2
Haenlein, Michael
2
Johns, Raechel
2
more ...
less ...
Published in...
All
Handelsforschung
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
The journal of services marketing
European journal of marketing : EJM
4
International journal of business environment : IJBE
1
Journal of advertising research
1
Journal of hospitality marketing & management
1
Journal of service research : JSR
1
Managing service quality : MSQ ; an international journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Do relationship benefits and maintenance drive commitment and loyalty?
Dagger, Tracey S.
;
David, Meredith E.
;
Ng, Sandy
- In:
The journal of services marketing
25
(
2011
)
4
,
pp. 273-281
Persistent link: https://www.econbiz.de/10009272273
Saved in:
2
Service quality, trust, commitment and service differentiation in business relationships
Chenet, Pierre
;
Dagger, Tracey S.
;
O'Sullivan, Don
- In:
The journal of services marketing
24
(
2010
)
5
,
pp. 335-346
Persistent link: https://www.econbiz.de/10008653371
Saved in:
3
Embedding relationship cues in written communication
Raciti, Maria M.
;
Dagger, Tracey S.
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 103-111
Persistent link: https://www.econbiz.de/10003990879
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->