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~isPartOf:"Health economics"
~isPartOf:"Journal of business research : JBR"
~person:"Navarro, Susana"
~subject:"Customer integration"
~subject:"Hospital"
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Search: "Dienstleistungsqualität"
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Customer integration
Hospital
Betriebliche Wertschöpfung
2
Dienstleistungsqualität
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Hotel industry
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Hotellerie
2
Kundenintegration
2
Service quality
2
Value co-creation
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Value creation
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Customer value
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Disabled persons
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Gastgewerbe
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Hospitality industry
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Kundenwert
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Marketing theory
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Marketingtheorie
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Qualitative Methode
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Relationship marketing
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Navarro, Susana
Arnold, Todd J.
2
Gallan, Andrew S.
2
Grabowski, David C.
2
Mahr, Dominik
2
Abbasi, Faramarz
1
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Health economics
Journal of business research : JBR
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Exploring the relationship between co-creation and satisfaction using QCA
Navarro, Susana
;
Llinares, Carmen
;
Garzon, Dolores
- In:
Journal of business research : JBR
69
(
2016
)
4
,
pp. 1336-1339
Persistent link: https://www.econbiz.de/10011446691
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2
Value co-creation among hotels and disabled customers : an exploratory study
Navarro, Susana
;
Andreu, Luisa
;
Cervera, Amparo
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 813-818
Persistent link: https://www.econbiz.de/10010363297
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