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~isPartOf:"Health marketing quarterly"
~subject:"Electronic Commerce"
~subject:"Gesundheitswesen"
~subject:"Hospital"
~type:"article"
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Electronic Commerce
Gesundheitswesen
Hospital
Dienstleistungsqualität
46
Service quality
46
Gesundheitsversorgung
29
Health care
29
Krankenhaus
23
Customer satisfaction
22
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33
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Chinta, Ravi
3
Akbolat, Mahmut
1
AlOmari, Firas
1
Amarat, Mustafa
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Anabila, Peter
1
Babakus, Emin
1
Bathula, Hanoku
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1
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Health marketing quarterly
Health care management review : HCM review
76
International journal of hospitality management
65
Journal of health economics
48
Journal of health organization and management
48
The TQM journal : the international review of organizational improvement
38
Quality management journal : QMJ
36
The service industries journal
32
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
31
Journal of retailing and consumer services
29
Health economics
26
International journal of contemporary hospitality management
23
Journal of hospitality marketing & management
22
International journal of quality and service sciences
21
International journal of productivity and quality management : IJPQM
20
Management science : journal of the Institute for Operations Research and the Management Sciences
20
Total quality management & business excellence
20
International journal of pharmaceutical and healthcare marketing : IJPHM
19
Journal of business research : JBR
19
International journal of quality & reliability management
18
The European journal of health economics : HEPAC ; health economics in prevention and care
18
Journal of internet commerce
17
Journal of travel and tourism marketing
17
Service business
17
Health care management science
15
International journal of production economics
15
International journal of services and operations management
15
Journal of service management
15
Production and operations management : an international journal of the Production and Operations Management Society
15
Technological forecasting & social change : an international journal
15
The journal of services marketing
15
International journal of electronic marketing and retailing : IJEMR
14
International journal of health care finance and economics
13
Services marketing quarterly
13
The European journal of health economics
13
Tourism management : research, policies, practice
13
European journal of operational research : EJOR
12
Journal of operations management
12
Manufacturing & service operations management : M & SOM
12
Production and operations management : the flagship research journal of the Production and Operations Management Society
12
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ECONIS (ZBW)
33
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1
The Collaborative Service Design Playbook to plan, design, and implement sustainable health services for impact
Parkinson, Joy
;
Clark, Kristen
;
McIntosh, Tegan
- In:
Health marketing quarterly
41
(
2024
)
1
,
pp. 11-32
Persistent link: https://www.econbiz.de/10014575142
Saved in:
2
Patient consideration of local hospital, center of excellence, and medical tourism options for surgery
Yoo, Boonghee
;
Thelen, Shawn T.
;
Harrison, Kristina
- In:
Health marketing quarterly
40
(
2023
)
2
,
pp. 119-140
Persistent link: https://www.econbiz.de/10014295039
Saved in:
3
Demystifying hospital charges for hospital readmissions in 2017 in the United States for psychosis (DRG = 885)
Chinta, Ravi
;
Singh, Japjot
- In:
Health marketing quarterly
40
(
2023
)
2
,
pp. 174-189
Persistent link: https://www.econbiz.de/10014295131
Saved in:
4
Patient demographics as determinants of where they go for hospitalization, what inpatient care they get, and what they are charged : A national study
Ford, Lori
;
Chinta, Ravi
;
Fiedler, Anne
- In:
Health marketing quarterly
39
(
2022
)
4
,
pp. 315-336
Persistent link: https://www.econbiz.de/10013483445
Saved in:
5
A meta-analysis of the determinants of patient satisfaction and loyalty
Olesen, Karin
;
Bathula, Hanoku
- In:
Health marketing quarterly
39
(
2022
)
2
,
pp. 191-210
Persistent link: https://www.econbiz.de/10013357112
Saved in:
6
How to improve patient satisfaction behavioral compliance and hospital image through nurse caring : strategizing for healthcare during COVID-19
AlOmari, Firas
- In:
Health marketing quarterly
38
(
2021
)
2/3
,
pp. 52-69
Persistent link: https://www.econbiz.de/10012695233
Saved in:
7
The impact of connected health technologies on the quality of service delivered by home care companies : focus on trust and social presence
Etemad-Sajadi, Reza
;
Gomes dos Santos, Gil
- In:
Health marketing quarterly
38
(
2021
)
4
,
pp. 287-296
Persistent link: https://www.econbiz.de/10012802276
Saved in:
8
The mediating role of patient satisfaction in the effect of patient visit experiences on word-of-mouth intention
Akbolat, Mahmut
;
Sezer, Cemal
;
Ünal, Özgün
;
Amarat, …
- In:
Health marketing quarterly
38
(
2021
)
1
,
pp. 12-22
Persistent link: https://www.econbiz.de/10012607836
Saved in:
9
Service quality : a subliminal pathway to service differentiation and competitive advantage in private healthcare marketing in Ghana
Anabila, Peter
- In:
Health marketing quarterly
36
(
2019
)
2
,
pp. 136-151
Persistent link: https://www.econbiz.de/10012200134
Saved in:
10
Investigating healthcare brand communities : the impact of online hospital reviews
Church, E. Mitchell
;
Chakraborty, Subhajit
- In:
Health marketing quarterly
35
(
2018
)
2
,
pp. 120-133
Persistent link: https://www.econbiz.de/10011979329
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