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~isPartOf:"Human relations : towards the integration of the social sciences"
~isPartOf:"International journal of hospitality management"
~language:"eng"
~subject:"Arbeitsverhalten"
~subject:"Kundenservice"
~type:"article"
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Search: subject:"proactive"
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Arbeitsverhalten
Kundenservice
Work behaviour
10
Arbeitszufriedenheit
7
Job satisfaction
7
Customer service
6
Dienstleistungsqualität
5
Führungsstil
5
Leadership style
5
Leistungsmotivation
5
Organizational behaviour
5
Proactive personality
5
Service quality
5
Verhalten in Organisationen
5
Work motivation
5
Arbeitsgruppe
4
Arbeitsleistung
4
Job performance
4
Personality psychology
4
Persönlichkeitspsychologie
4
Proactive customer service performance
4
Team
4
Arbeitspsychologie
3
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3
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3
Hotel industry
3
Hotellerie
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Lyu, Yijing
2
Bakker, Arnold B.
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Breevaart, Kimberley
1
Buil, Isabel
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Cao, Qiqi
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Chen, Mengyuan
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Cheng, Bao
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Cheng, Tan
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Kim, You Jin
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King, Ceridwyn
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Kruup, Kaspar
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Lee, Hun Whee
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Li, Yan
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Lin, Xinyue
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Human relations : towards the integration of the social sciences
International journal of hospitality management
Journal of vocational behavior
16
International journal of contemporary hospitality management
7
Career development international : the journal for executive, consultants, academics and individuals
5
International journal of human resource management
5
Journal of management & organization : JMO
5
Leadership & organization development journal
5
Cogent business & management
4
Journal of business ethics : JOBE
4
Journal of career development
4
Journal of hospitality marketing & management
4
Journal of managerial psychology
4
Baltic journal of management : BJM
3
European management journal
3
Frontiers of business research in China : selected publications from Chinese universities
3
Human relations
3
Journal of business and psychology
3
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
3
Personnel review
3
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
3
The service industries journal
3
Career development international
2
Employee relations
2
Human resource management journal
2
Human resource management journal : HRMJ ; the definitive journal linking human resource management policy and practice
2
Human resource management review
2
Human systems management : HSM
2
International journal of organizational analysis
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality and tourism insights
2
Journal of leadership & organizational studies : JLOS
2
Journal of management
2
Journal of open innovation : technology, market, and complexity
2
Management decision : MD
2
Management research review
2
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
2
Proactivity at work : making things happen in organizations
2
The international journal of human resource management
2
Accounting and business research : a research quarterly publ. by the Inst. of Chartered Accountants in England and Wales
1
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ECONIS (ZBW)
14
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14
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date (oldest first)
1
Playful work design : conceptualization, measurement, and validity
Scharp, Yuri S.
;
Bakker, Arnold B.
;
Breevaart, Kimberley
; …
- In:
Human relations : towards the integration of the social …
76
(
2023
)
4
,
pp. 509-550
Persistent link: https://www.econbiz.de/10014246698
Saved in:
2
A process model of peer reactions to team member proactivity
Twemlow, Melissa
;
Tims, Maria
;
Khapova, Svetlana N.
- In:
Human relations : towards the integration of the social …
76
(
2023
)
9
,
pp. 1317-1351
Persistent link: https://www.econbiz.de/10014368814
Saved in:
3
Employee
proactive
goal regulation and job performance : the role modeling and interacting effects of leader
proactive
goal regulation
Wang, An-Chih
;
Kim, Tae-Yeol
;
Jiang, Yuan
;
Tang, Guiyao
- In:
Human relations : towards the integration of the social …
75
(
2022
)
2
,
pp. 373-400
Persistent link: https://www.econbiz.de/10012795056
Saved in:
4
Leaders' responses to receipt of
proactive
helping : integrating theories of approach-avoidance and challenge-hindrance
Lee, Hun Whee
;
Chi, Nai-Wen
;
Kim, You Jin
;
Lin, Szu-Han
; …
- In:
Human relations : towards the integration of the social …
77
(
2024
)
4
,
pp. 560-590
Persistent link: https://www.econbiz.de/10014575070
Saved in:
5
Team leader humility and team
proactive
customer service behavior : a regulatory focus perspective
Cao, Qiqi
;
Yang, Sainan
;
Wang, Xiao
;
Huang, Zhuowei
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014440004
Saved in:
6
When
proactive
employees meet the autonomy of work : a moderated mediation model based on agency theory and job characteristics theory
Ma, Emily Jintao
;
Du, Juan
;
Xu, Shi
;
Wang, Yao-Chin
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227652
Saved in:
7
Does customer incivility undermine employees' service performance?
Cheng, Bao
;
Dong, Yun
;
Zhou, Xing
;
Guo, Gongxing
;
Peng, Yan
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293791
Saved in:
8
Does a leader's "partiality" affect employees' proactivity in the hospitality industry? : a cross-level analysis
Cheng, Tan
;
Zhang, Pan
;
Guo, Yulang
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300146
Saved in:
9
Transformational leadership and employee performance : the role of identification, engagement and
proactive
personality
Buil, Isabel
;
Pardos Martínez, Eva
;
Matute, Jorge
- In:
International journal of hospitality management
77
(
2019
),
pp. 64-75
Persistent link: https://www.econbiz.de/10011988436
Saved in:
10
Antecedents and outcome of job embeddedness : evidence from four and five-star hotels
Wei Leong Chan
;
Ho, Jo Ann
;
Sambasivan, Murali
;
Ng, Siew Imm
- In:
International journal of hospitality management
83
(
2019
),
pp. 37-45
Persistent link: https://www.econbiz.de/10012121945
Saved in:
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