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~isPartOf:"Human resource management"
~isPartOf:"International journal of production economics"
~isPartOf:"SA journal of human resource management : SAJHRM"
~isPartOf:"The journal of services marketing"
~isPartOf:"The next available operator : managing human resources in Indian business process outsourcing industry"
~subject:"Labour mobility"
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Labour mobility
Call centre
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Callcenter
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11
Indien
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Human Resource Management
8
Personalmanagement
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Dienstleistungsqualität
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Service quality
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United States
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Arbeitsbedingungen
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Arbeitsmobilität
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Comparison
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Job satisfaction
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Mabojane, Rethabile
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Modau, Faith D.
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Mukherjee, Avinandan
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Human resource management
International journal of production economics
SA journal of human resource management : SAJHRM
The journal of services marketing
The next available operator : managing human resources in Indian business process outsourcing industry
New technology, work and employment
2
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
2
The international journal of human resource management
2
Human relations
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Industrial relations : a journal of economy & society
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International employment relations review
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International journal of contemporary hospitality management
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International journal of intelligent enterprise : IJIE
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International journal of services technology and management
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International journal of services technology and management : IJSTM
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Journal of Asia Business Studies
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Journal of risk and financial management : JRFM
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Journal of service management
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Journal of strategic marketing
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Journal of the European Economic Association : JEEA
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Journal of vocational behavior
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Problems and perspectives in management : PPM ; international research journal
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The psychologist-manager journal : official journal of the Society of Psychologists in Management
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ECONIS (ZBW)
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Exploring employee retention and intention to leave within a call centre
Dhanpat, Nelesh
;
Modau, Faith D.
;
Lugisani, Phokela
; …
- In:
SA journal of human resource management : SAJHRM
16
(
2018
),
pp. 28-40
Persistent link: https://www.econbiz.de/10012111388
Saved in:
2
Work processes and emerging problems in Indian call centres
Budhwar, Pawan S.
;
Malhotra, Neeru
;
Virender Singh
- In:
The next available operator : managing human resources …
,
(pp. 59-82)
.
2009
Persistent link: https://www.econbiz.de/10003923605
Saved in:
3
Insights into the Indian call centre industry : can internal marketing help tackle high employee turnover?
Budhwar, Pawan S.
;
Varma, Arup
;
Malhotra, Neeru
; …
- In:
The journal of services marketing
23
(
2009
)
5
,
pp. 351-362
Persistent link: https://www.econbiz.de/10009525728
Saved in:
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